Are You Virtually Satisfied With Your Buying Experience?
Episode 72 · June 19th, 2020 · 35 mins 27 secs
About this Episode
J.D. Power released a study on auto insurance satisfaction that showed websites have surpassed agents in terms of customer satisfaction and loyalty Plus, Laird sounds off on virtual trade shows and #technicaldifficulties.
It's happened – customers now like websites more than real insurance agents
U.S. Auto Insurance Satisfaction Study