Runs on Whiskey and Fritos
Episode 84 · November 6th, 2020 · 43 mins 5 secs
About this Episode
Home insurance customers – the most valuable group of customers to P&C carriers. How can agents attract them? Plus, Lemonade’s struggle to convert their renter customers into home customers and the fuel that powers this podcast.
Home Insurance Customer Service and Reputation—Not Price—Drive Lifetime Customer Value, J.D. Power Finds
Lemonade's insurance recipe makes some consumers wince
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