{"version":"https://jsonfeed.org/version/1","title":"Insurance Happy Hour","home_page_url":"https://www.insurancehappyhour.com","feed_url":"https://www.insurancehappyhour.com/json","description":"Change in the insurance industry is speeding up. Consumers are also changing. Let's talk about industry news and trends, technology and marketing. Hosts: Becky Schroeder and Laird Rixford","_fireside":{"subtitle":"It's happy hour, and we're talking insurance.","pubdate":"2020-11-25T15:00:00.000-06:00","explicit":false,"copyright":"2026 by Becky Schroeder \u0026 Laird Rixford","owner":"Becky Schroeder \u0026 Laird Rixford","image":"https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/0/0f0f65a2-827f-4193-820b-553656f98331/cover.jpg?v=5"},"items":[{"id":"15459da4-ac7d-4788-b58d-414ab5c94740","title":"Ellie Funt","url":"https://www.insurancehappyhour.com/86","content_text":"There's an elephant in the room (and apparently a sugarcane field). Becky and Laird discuss this week's news of Zywave's acquisition of ITC. Plus, GM's entrance into auto insurance (and Laird's real concern with UBI) and an announcement.\n\nZywave Acquires Insurtech Frontrunner ITC, Becomes Only Provider to Offer Front-Office Solutions for Independent Insurance Agencies Across All Lines of Business\n\nGeneral Motors Debuts Usage-Based Auto Insurance Supported by OnStar Vehicle Data (Carrier Management)\n\nAdorable Baby Elephant Gets Caught Eating Sugarcane, Tries To Hide Behind A Narrow Light Pole","content_html":"\u003cp\u003eThere's an elephant in the room (and apparently a sugarcane field). Becky and Laird discuss this week's news of Zywave's acquisition of ITC. Plus, GM's entrance into auto insurance (and Laird's real concern with UBI) and an announcement.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.getitc.com/release/2020/11/24/zywave-acquires-insurtech-frontrunner-itc-becomes-only-provider-to-offer-front-office-solutions-for-independent-insurance-agencies-across-all-lines-of-business\" target=\"_blank\" rel=\"nofollow noopener\"\u003eZywave Acquires Insurtech Frontrunner ITC, Becomes Only Provider to Offer Front-Office Solutions for Independent Insurance Agencies Across All Lines of Business\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.carriermanagement.com/news/2020/11/18/213841.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eGeneral Motors Debuts Usage-Based Auto Insurance Supported by OnStar Vehicle Data (Carrier Management)\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.boredpanda.com/baby-elephant-caught-eating-sugarcane-hides-behind-pole\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAdorable Baby Elephant Gets Caught Eating Sugarcane, Tries To Hide Behind A Narrow Light Pole\u003c/a\u003e\u003c/p\u003e","summary":"There's an elephant in the room (and apparently a sugarcane field). Becky and Laird discuss this week's news of Zywave's acquisition of ITC. Plus, GM's entrance into auto insurance (and Laird's real concern with UBI) and an announcement.","date_published":"2020-11-25T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/15459da4-ac7d-4788-b58d-414ab5c94740.mp3","mime_type":"audio/mpeg","size_in_bytes":18017050,"duration_in_seconds":2252}]},{"id":"4dc4c3cd-075c-4951-ad1e-dac1029656e5","title":"A Sudden Shower of Tweets","url":"https://www.insurancehappyhour.com/85","content_text":"It's a rabbit hole of Laird's unexpected tweet shower this week. Everything from speeding tickets to shiny new technology syndrome to what keeps him up at night.\n\nFollow Laird on Twitter.\nIf you really want some snark, follow Becky on Twitter.","content_html":"\u003cp\u003eIt's a rabbit hole of Laird's unexpected tweet shower this week. Everything from speeding tickets to shiny new technology syndrome to what keeps him up at night.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://twitter.com/lrixford\" target=\"_blank\" rel=\"nofollow noopener\"\u003eFollow Laird on Twitter.\u003c/a\u003e\u003cbr\u003e\nIf you really want some snark, \u003ca href=\"https://twitter.com/beckylschroeder\" target=\"_blank\" rel=\"nofollow noopener\"\u003efollow Becky on Twitter.\u003c/a\u003e\u003c/p\u003e","summary":"It's a rabbit hole of Laird's unexpected tweet shower this week. Everything from speeding tickets to shiny new technology syndrome to what keeps him up at night.","date_published":"2020-11-13T16:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/4dc4c3cd-075c-4951-ad1e-dac1029656e5.mp3","mime_type":"audio/mpeg","size_in_bytes":19009076,"duration_in_seconds":2376}]},{"id":"52d95bae-7879-4d8b-8671-058f0fb70278","title":"Runs on Whiskey and Fritos","url":"https://www.insurancehappyhour.com/84","content_text":"Home insurance customers – the most valuable group of customers to P\u0026amp;C carriers. How can agents attract them? Plus, Lemonade’s struggle to convert their renter customers into home customers and the fuel that powers this podcast.\n\nHome Insurance Customer Service and Reputation—Not Price—Drive Lifetime Customer Value, J.D. Power Finds\nLemonade's insurance recipe makes some consumers wince\nThe best podcasts for insurance industry innovators","content_html":"\u003cp\u003eHome insurance customers – the most valuable group of customers to P\u0026amp;C carriers. How can agents attract them? Plus, Lemonade’s struggle to convert their renter customers into home customers and the fuel that powers this podcast.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.jdpower.com/business/press-releases/2020-us-home-insurance-study\" target=\"_blank\" rel=\"nofollow noopener\"\u003eHome Insurance Customer Service and Reputation—Not Price—Drive Lifetime Customer Value, J.D. Power Finds\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.propertycasualty360.com/2020/11/03/lemonades-insurance-recipe-makes-some-consumers-wince/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eLemonade's insurance recipe makes some consumers wince\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://nexxworks.com/blog/the-best-podcasts-for-insurance-industry-innovators\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThe best podcasts for insurance industry innovators\u003c/a\u003e\u003c/p\u003e","summary":"Home insurance customers – the most valuable group of customers to P\u0026C carriers. How can agents attract them? Plus, Lemonade’s struggle to convert their renter customers into home customers and the fuel that powers this podcast.","date_published":"2020-11-06T15:15:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/52d95bae-7879-4d8b-8671-058f0fb70278.mp3","mime_type":"audio/mpeg","size_in_bytes":20681122,"duration_in_seconds":2585}]},{"id":"4e124c5c-c29e-4ca5-986f-bf046ac0e824","title":"50% Content + 25% Random Thoughts + 25% Sarcastic Quips = 100% Insurance Happy Hour","url":"https://www.insurancehappyhour.com/83","content_text":"What is the number one insurance brand in the world? Becky and Laird discuss that brand plus other top 100 global brands, including what makes them great and how the pandemic has affected some of the top brands.\n\nThe number one insurance brand across the world is… (Insurance Business America)\nZoom and Tesla Enter the Ranks of Interbrand’s 2020 Best Global Brands Report\nBest Global Brands 2020 Download","content_html":"\u003cp\u003eWhat is the number one insurance brand in the world? Becky and Laird discuss that brand plus other top 100 global brands, including what makes them great and how the pandemic has affected some of the top brands.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancebusinessmag.com/us/news/breaking-news/the-number-one-insurance-brand-across-the-world-is-236720.aspx\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThe number one insurance brand across the world is… (Insurance Business America)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.interbrand.com/newsroom/interbrand-reveals-2020-best-global-brands-report/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eZoom and Tesla Enter the Ranks of Interbrand’s 2020 Best Global Brands Report\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.interbrand.com/thinking/best-global-brands-2020-download/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eBest Global Brands 2020 Download\u003c/a\u003e\u003c/p\u003e","summary":"What is the number one insurance brand in the world? Becky and Laird discuss that brand plus other top 100 global brands, including what makes them great and how the pandemic has affected some of the top brands.","date_published":"2020-10-23T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/4e124c5c-c29e-4ca5-986f-bf046ac0e824.mp3","mime_type":"audio/mpeg","size_in_bytes":17193879,"duration_in_seconds":2149}]},{"id":"b0206a0b-47c4-4a00-a1be-752dd54cb541","title":"Happy Accidents","url":"https://www.insurancehappyhour.com/82","content_text":"“We don’t really know where this goes — and I’m not sure we really care.” ~ Bob Ross\n\nFrom random holidays to bad gifts. Sources of weird inspiration and secret societies. Plus, Happy Boss's Day! \n\nInsurance Agent App","content_html":"\u003cp\u003e“We don’t really know where this goes — and I’m not sure we really care.” ~ Bob Ross\u003c/p\u003e\n\n\u003cp\u003eFrom random holidays to bad gifts. Sources of weird inspiration and secret societies. Plus, Happy Boss's Day! \u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://insuranceagentapp.com/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurance Agent App\u003c/a\u003e\u003c/p\u003e","summary":"“We don’t really know where this goes — and I’m not sure we really care.” ~ Bob Ross","date_published":"2020-10-16T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/b0206a0b-47c4-4a00-a1be-752dd54cb541.mp3","mime_type":"audio/mpeg","size_in_bytes":15441168,"duration_in_seconds":1930}]},{"id":"516ed1af-12a6-46af-b1b7-f2fc50ed6e5e","title":"Let's Give Root Some Credit","url":"https://www.insurancehappyhour.com/81","content_text":"Credit scores are not really an indicator of someone's driving behavior and risk. Yet a person's credit score is used to price their auto insurance. Not for one company. Plus, who is the smartest in the room?\n\nDrop credit scores from insurance rate pricing (Root Insurance)\nRecording of our AMA virtual happy hour","content_html":"\u003cp\u003eCredit scores are not really an indicator of someone's driving behavior and risk. Yet a person's credit score is used to price their auto insurance. Not for one company. Plus, who is the smartest in the room?\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.joinroot.com/drop-credit-scores-from-insurance-rate-pricing\" target=\"_blank\" rel=\"nofollow noopener\"\u003eDrop credit scores from insurance rate pricing (Root Insurance)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://attendee.gotowebinar.com/recording/5788950021122389254\" target=\"_blank\" rel=\"nofollow noopener\"\u003eRecording of our AMA virtual happy hour\u003c/a\u003e\u003c/p\u003e","summary":"Credit scores are not really an indicator of someone's driving behavior and risk. Yet a person's credit score is used to price their auto insurance. Not for one company. Plus, who is the smartest in the room?","date_published":"2020-10-09T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/516ed1af-12a6-46af-b1b7-f2fc50ed6e5e.mp3","mime_type":"audio/mpeg","size_in_bytes":20073200,"duration_in_seconds":2509}]},{"id":"0d88f26d-56a8-4559-9bae-3a1444dd243c","title":"How do you make Insurance Happy Hour better? Less of it.","url":"https://www.insurancehappyhour.com/80","content_text":"Becky and Laird streamline the show to its essence. \n\nCar insurance start-up Root hires Goldman Sachs to lead IPO (Reuters)\nInsureTech Connect Global moves to October 19-21\nYou're not flying, you're driving.","content_html":"\u003cp\u003eBecky and Laird streamline the show to its essence. \u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.reuters.com/article/us-root-insurance-ipo/car-insurance-start-up-root-hires-goldman-sachs-to-lead-ipo-sources-idUSKCN26C31H\" target=\"_blank\" rel=\"nofollow noopener\"\u003eCar insurance start-up Root hires Goldman Sachs to lead IPO (Reuters)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://insuretechconnect.com/itc-global-2020-statement/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsureTech Connect Global moves to October 19-21\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.youtube.com/watch?v=KZc1TdJFAFs\u0026amp;feature=youtu.be\u0026amp;ab_channel=PilotAviationCR\" target=\"_blank\" rel=\"nofollow noopener\"\u003eYou're not flying, you're driving.\u003c/a\u003e\u003c/p\u003e","summary":"Becky and Laird streamline the show to its essence.","date_published":"2020-10-02T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/0d88f26d-56a8-4559-9bae-3a1444dd243c.mp3","mime_type":"audio/mpeg","size_in_bytes":19361207,"duration_in_seconds":2420}]},{"id":"fd7c4a8b-7b7b-48ec-8306-a711c98aaef9","title":"Die Offizielle Couch zum Oktoberfest Podcast","url":"https://www.insurancehappyhour.com/79","content_text":"Two carriers; two different announcements. One is making an acquisition to diversify and better serve their market. One may be looking to sell off part of their book to better focus on what they do best. Plus, a rant from Laird (Shocking, I know) and Becky laments a loss caused by the pandemic.\n\nIn a First, State Farm to Acquire Texas Nonstandard Auto Insurer GAINSCO (Insurance Journal)\nMetLife Looking to Sell P/C Auto and Home Biz: KBW (Carrier Management)","content_html":"\u003cp\u003eTwo carriers; two different announcements. One is making an acquisition to diversify and better serve their market. One may be looking to sell off part of their book to better focus on what they do best. Plus, a rant from Laird (Shocking, I know) and Becky laments a loss caused by the pandemic.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancejournal.com/news/southcentral/2020/09/17/583051.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eIn a First, State Farm to Acquire Texas Nonstandard Auto Insurer GAINSCO (Insurance Journal)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.carriermanagement.com/news/2020/09/21/211651.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eMetLife Looking to Sell P/C Auto and Home Biz: KBW (Carrier Management)\u003c/a\u003e\u003c/p\u003e","summary":"Two carriers; two different announcements. One is making an acquisition to diversify and better serve their market. One may be looking to sell off part of their book to better focus on what they do best. Plus, a rant from Laird (Shocking, I know) and Becky laments a loss caused by the pandemic.","date_published":"2020-09-25T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/fd7c4a8b-7b7b-48ec-8306-a711c98aaef9.mp3","mime_type":"audio/mpeg","size_in_bytes":17081239,"duration_in_seconds":2135}]},{"id":"71df5899-8aea-4bc3-b0f8-9530ce55bb17","title":"Shopping for a Better Podcast Experience? Try Amazon","url":"https://www.insurancehappyhour.com/78","content_text":"Amazon is selling auto insurance in India! So? Becky and Laird talk about why it's time to stop the hand wringing and start actually doing something. Plus, we have an announcement.\n\nAmazon's entry into auto insurance holds valuable lessons for agencies (Insurance Business America)\nAMA Virtual Happy Hour Panel on October 8\nThe funniest video we saw this week\nLife Changing BBQ Tongs","content_html":"\u003cp\u003eAmazon is selling auto insurance in India! So? Becky and Laird talk about why it's time to stop the hand wringing and start actually doing something. Plus, we have an announcement.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancebusinessmag.com/us/news/technology/amazons-entry-into-auto-insurance-holds-valuable-lessons-for-agencies-231940.aspx?q=amazon%20india\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAmazon's entry into auto insurance holds valuable lessons for agencies (Insurance Business America)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://register.gotowebinar.com/register/2599855026891089677\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAMA Virtual Happy Hour Panel on October 8\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://twitter.com/RexChapman/status/1306438597550243841?s=20\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThe funniest video we saw this week\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://smile.amazon.com/gp/product/B000GBLPLG/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8\u0026amp;psc=1\" target=\"_blank\" rel=\"nofollow noopener\"\u003eLife Changing BBQ Tongs\u003c/a\u003e\u003c/p\u003e","summary":"Welcome to season 4! Becky and Laird are back with their usual antics, rants, and side tangents. And some insurance talk too. ","date_published":"2020-09-18T15:15:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/71df5899-8aea-4bc3-b0f8-9530ce55bb17.mp3","mime_type":"audio/mpeg","size_in_bytes":20405767,"duration_in_seconds":2414}]},{"id":"266c91c5-0d6d-407b-ab0d-0e049bdebc5f","title":"Like Everything Else in Life, Becky's is Better Than Laird's","url":"https://www.insurancehappyhour.com/77","content_text":"Elon Musk is recruiting actuaries to be part of his \"revolutionary\"  insurance company. Will Tesla actually revolutionize insurance? Plus, it was Becky's birthday this week and Laird gives a behind-the-scenes look at how his brain works.\n\nBiggest Insurance Disruptor: Lemonade or Tesla? (Strategy Meets Action)\nWhen the Machines Come for Your Insurance (Episode 64)","content_html":"\u003cp\u003eElon Musk is recruiting actuaries to be part of his \"revolutionary\"  insurance company. Will Tesla actually revolutionize insurance? Plus, it was Becky's birthday this week and Laird gives a behind-the-scenes look at how his brain works.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://strategymeetsaction.com/news-and-events-2/sma-blog/biggest-insurance-disruptor-lemonade-or-tesla/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eBiggest Insurance Disruptor: Lemonade or Tesla? (Strategy Meets Action)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancehappyhour.com/65\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWhen the Machines Come for Your Insurance (Episode 64)\u003c/a\u003e\u003c/p\u003e","summary":"Elon Musk is recruiting actuaries to be part of his \"revolutionary\"  insurance company. Will Tesla actually revolutionize insurance? Plus, it was Becky's birthday this week and Laird gives a behind-the-scenes look at how his brain works.","date_published":"2020-07-31T16:15:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/266c91c5-0d6d-407b-ab0d-0e049bdebc5f.mp3","mime_type":"audio/mpeg","size_in_bytes":22401233,"duration_in_seconds":2800}]},{"id":"ba802043-45d3-47b4-b772-36f24b96457a","title":"Chitty Chat","url":"https://www.insurancehappyhour.com/76","content_text":"How are you doing in the midst of this pandemic? Becky and Laird share what they've been struggling with and what is helping them during this global crisis. \n\n[Webinar Recording] Growing Your Agency During a Pandemic","content_html":"\u003cp\u003eHow are you doing in the midst of this pandemic? Becky and Laird share what they've been struggling with and what is helping them during this global crisis. \u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://register.gotowebinar.com/recording/8325745446022495756\" target=\"_blank\" rel=\"nofollow noopener\"\u003e[Webinar Recording] Growing Your Agency During a Pandemic\u003c/a\u003e\u003c/p\u003e","summary":"How are you doing in the midst of this pandemic? Becky and Laird share what they've been struggling with and what is helping them during this global crisis. ","date_published":"2020-07-24T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/ba802043-45d3-47b4-b772-36f24b96457a.mp3","mime_type":"audio/mpeg","size_in_bytes":21681089,"duration_in_seconds":2710}]},{"id":"9e215123-acf3-46c2-bd2a-32c9cec0f56a","title":"It Starts With an Earthquake","url":"https://www.insurancehappyhour.com/75","content_text":"Is it the end of auto insurance as we know it? Becky and Laird discuss the findings in yet another report about the end of auto insurance. Plus, a follow up on Becky's appearance on You Don't Know Schmitt! and more lessons from Professor Rixford... this week's topic: economics.\n\nThe End of Auto Insurance As We Know It (Majesco)\nThis is the End, But We Feel Fine (Episode 37)\nBecky Schroeder: The Journey of a Thousand Little Steps","content_html":"\u003cp\u003eIs it the end of auto insurance as we know it? Becky and Laird discuss the findings in yet another report about the end of auto insurance. Plus, a follow up on Becky's appearance on You Don't Know Schmitt! and more lessons from Professor Rixford... this week's topic: economics.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.majesco.com/the-end-of-auto-insurance-as-we-know-it/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThe End of Auto Insurance As We Know It (Majesco)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancehappyhour.com/37\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThis is the End, But We Feel Fine (Episode 37)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://youdontknowschmitt.podbean.com/e/becky-schroeder-the-journey-of-a-thousand-little-steps/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eBecky Schroeder: The Journey of a Thousand Little Steps\u003c/a\u003e\u003c/p\u003e","summary":"Is it the end of auto insurance as we know it? Becky and Laird discuss the findings in yet another report about the end of auto insurance. Plus, more lessons from Professor Rixford... this week's topic: economics.","date_published":"2020-07-17T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/9e215123-acf3-46c2-bd2a-32c9cec0f56a.mp3","mime_type":"audio/mpeg","size_in_bytes":19169155,"duration_in_seconds":2396}]},{"id":"afd3383a-c304-4baf-b6e0-02060d2fa10a","title":"Getting What You Pay For w/ This Episode","url":"https://www.insurancehappyhour.com/74","content_text":"It's happening! Walmart started an insurance agency. But. Is the sky really falling? Becky and Laird talk about Walmart's plans to sell Medicare insurance and the industry's fear of big companies like Walmart or Amazon entering the industry. Plus, more about Allstate and a history lesson in comparative rating from Professor Rixford.\n\nWalmart forms insurance agency (Coverager)\nAllstate to Buy National General for $4 Billion, Growing Auto, Independent Agent Business (Insurance Journal)","content_html":"\u003cp\u003eIt's happening! Walmart started an insurance agency. But. Is the sky really falling? Becky and Laird talk about Walmart's plans to sell Medicare insurance and the industry's fear of big companies like Walmart or Amazon entering the industry. Plus, more about Allstate and a history lesson in comparative rating from Professor Rixford.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://mailchi.mp/coverager/matters-1361178?e=4b89268163\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWalmart forms insurance agency (Coverager)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancejournal.com/news/national/2020/07/08/574808.htm#\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAllstate to Buy National General for $4 Billion, Growing Auto, Independent Agent Business (Insurance Journal)\u003c/a\u003e\u003c/p\u003e","summary":"It's happening! Walmart started an insurance agency. But. Is the sky really falling? Becky and Laird talk about Walmart's plans to sell Medicare insurance and the industry's fear of big companies like Walmart or Amazon entering the industry. Plus, more about Allstate and a history lesson in comparative rating from Professor Rixford.","date_published":"2020-07-10T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/afd3383a-c304-4baf-b6e0-02060d2fa10a.mp3","mime_type":"audio/mpeg","size_in_bytes":21129174,"duration_in_seconds":2641}]},{"id":"904b7d47-168c-4327-a09d-61c3487a92cb","title":"Agents: Time to Bring Your Own Mayhem","url":"https://www.insurancehappyhour.com/73","content_text":"Allstate is introducing a 7% discount on rates on policies bound online or over the phone instead of through an agent. Yeah. We were shocked too. \n\nAllstate is introducing channel of bind as a rating variable (Coverager)","content_html":"\u003cp\u003eAllstate is introducing a 7% discount on rates on policies bound online or over the phone instead of through an agent. Yeah. We were shocked too. \u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://coverager.com/allstate-is-introducing-channel-of-bind-as-a-rating-variable\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAllstate is introducing channel of bind as a rating variable (Coverager)\u003c/a\u003e\u003c/p\u003e","summary":"Allstate is introducing a 7% discount on rates on policies bound online or over the phone instead of through an agent. Yeah. We were shocked too. ","date_published":"2020-06-26T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/904b7d47-168c-4327-a09d-61c3487a92cb.mp3","mime_type":"audio/mpeg","size_in_bytes":19113148,"duration_in_seconds":2389}]},{"id":"278b038b-0b8c-4af7-9f95-7592e1aa62c4","title":"Are You Virtually Satisfied With Your Buying Experience?","url":"https://www.insurancehappyhour.com/72","content_text":"J.D. Power released a study on auto insurance satisfaction that showed websites have surpassed agents in terms of customer satisfaction and loyalty  Plus, Laird sounds off on virtual trade shows and #technicaldifficulties.\n\nIt's happened – customers now like websites more than real insurance agents\nU.S. Auto Insurance Satisfaction Study","content_html":"\u003cp\u003eJ.D. Power released a study on auto insurance satisfaction that showed websites have surpassed agents in terms of customer satisfaction and loyalty  Plus, Laird sounds off on virtual trade shows and #technicaldifficulties.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancebusinessmag.com/us/news/breaking-news/its-happened--customers-now-like-websites-more-than-real-insurance-agents-225093.aspx\" target=\"_blank\" rel=\"nofollow noopener\"\u003eIt's happened – customers now like websites more than real insurance agents\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.jdpower.com/business/insurance/us-auto-insurance-satisfaction-study\" target=\"_blank\" rel=\"nofollow noopener\"\u003eU.S. Auto Insurance Satisfaction Study\u003c/a\u003e\u003c/p\u003e","summary":"J.D. Power released a study on auto insurance satisfaction that showed websites have surpassed agents in terms of customer satisfaction and loyalty  Plus, Laird sounds off on virtual trade shows and #technicaldifficulties.","date_published":"2020-06-19T15:15:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/278b038b-0b8c-4af7-9f95-7592e1aa62c4.mp3","mime_type":"audio/mpeg","size_in_bytes":17021889,"duration_in_seconds":2127}]},{"id":"4ecea7f3-6fe2-4965-af29-edd4449c9290","title":"The Unicorn Formerly Known as Lemonade","url":"https://www.insurancehappyhour.com/71","content_text":"Insurtech startup Lemonade announced plans for an IPO worth as much as $100 million. But, they've yet to show profitability. So, will people buy Lemonade shares? Laird and Becky discuss this move along with the history of Lemonade. \n\nLemonade IPO: A unicorn vomiting a rainbow (Insurance Insider)\nLemonade files for IPO (Coverager)\nLemonade Files Planned IPO Worth Up to $100M (Insurance Journal)","content_html":"\u003cp\u003eInsurtech startup Lemonade announced plans for an IPO worth as much as $100 million. But, they've yet to show profitability. So, will people buy Lemonade shares? Laird and Becky discuss this move along with the history of Lemonade. \u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://insuranceinsider.com/p-and-c/articles/133789/lemonade-ipo-a-unicorn-vomiting-a-rainbow\" target=\"_blank\" rel=\"nofollow noopener\"\u003eLemonade IPO: A unicorn vomiting a rainbow (Insurance Insider)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://coverager.com/lemonade-files-for-ipo/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eLemonade files for IPO (Coverager)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancejournal.com/news/national/2020/06/09/571472.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eLemonade Files Planned IPO Worth Up to $100M (Insurance Journal)\u003c/a\u003e\u003c/p\u003e","summary":"In news that surprised no one, Lemonade's going public. Let's talk about it.","date_published":"2020-06-12T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/4ecea7f3-6fe2-4965-af29-edd4449c9290.mp3","mime_type":"audio/mpeg","size_in_bytes":18525079,"duration_in_seconds":2315}]},{"id":"eb3419fe-0f05-4185-aa78-80252c95cb07","title":"Everybody's Looking for #InsuranceHappyHour","url":"https://www.insurancehappyhour.com/70","content_text":"The pandemic happened. Things have been busy. We've missed Insurance Happy Hour. Becky and Laird are back and talking about COVID-19, insurance agency quoting activity during the pandemic, and the insurance carrier response.","content_html":"\u003cp\u003eThe pandemic happened. Things have been busy. We've missed Insurance Happy Hour. Becky and Laird are back and talking about COVID-19, insurance agency quoting activity during the pandemic, and the insurance carrier response.\u003c/p\u003e","summary":"The pandemic happened. Things have been busy. We've missed Insurance Happy Hour. Becky and Laird are back and talking about COVID-19, insurance agency quoting activity during the pandemic, and the insurance carrier response.","date_published":"2020-06-05T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/eb3419fe-0f05-4185-aa78-80252c95cb07.mp3","mime_type":"audio/mpeg","size_in_bytes":16985109,"duration_in_seconds":2123}]},{"id":"a5f0155b-00f5-4d37-a881-b0735788dac2","title":"Is it time to ACT? (Or is it just Ron Berg?)","url":"https://www.insurancehappyhour.com/69","content_text":"One of the drums we regularly beat on this podcast is about becoming better and using the resources and tools available in the industry to help with that goal. One such resource is Agents Council for Technology, which is FREE. So, why aren't agents using it more? We talk with ACT Executive Director Ron Berg about that. Plus, it's time to stop talking about improving the customer experience and start actually doing it.\n\nAgents Council for Technology (ACT)\n\nBold Prediction on Customer Experience\nACT Customer Experience Planning Website\n\nACT 4/22 Meeting Schedule of Events\nACT 4/22 Meeting RegistrationSpecial Guest: Ron Berg.","content_html":"\u003cp\u003eOne of the drums we regularly beat on this podcast is about becoming better and using the resources and tools available in the industry to help with that goal. One such resource is Agents Council for Technology, which is FREE. So, why aren't agents using it more? We talk with ACT Executive Director Ron Berg about that. Plus, it's time to stop talking about improving the customer experience and start actually doing it.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.independentagent.com/ACT\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAgents Council for Technology (ACT)\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancethoughtleadership.com/bold-prediction-on-customer-experience-2/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eBold Prediction on Customer Experience\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.independentagent.com/act/pages/marketing/experience/default.aspx\" target=\"_blank\" rel=\"nofollow noopener\"\u003eACT Customer Experience Planning Website\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.independentagent.com/Events/Pages/AgentsCouncilForTechnology/Schedule%20of%20Events.aspx\" target=\"_blank\" rel=\"nofollow noopener\"\u003eACT 4/22 Meeting Schedule of Events\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.independentagent.com/Events/Pages/AgentsCouncilForTechnology/Hotel%20and%20Travel.aspx\" target=\"_blank\" rel=\"nofollow noopener\"\u003eACT 4/22 Meeting Registration\u003c/a\u003e\u003c/p\u003e\u003cp\u003eSpecial Guest: Ron Berg.\u003c/p\u003e","summary":"Would you use a free resource that was focused on providing information and value to help you improve your agency? Listen to hear more about one of the most under-used resources in the insurance industry.","date_published":"2020-02-21T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/a5f0155b-00f5-4d37-a881-b0735788dac2.mp3","mime_type":"audio/mp3","size_in_bytes":21013190,"duration_in_seconds":2626}]},{"id":"4b58d665-c940-4955-aac6-5cad30f3c4fa","title":"Friday Grab Bag","url":"https://www.insurancehappyhour.com/68","content_text":"What are we talking about in this episode? You have to listen to find out.","content_html":"\u003cp\u003eWhat are we talking about in this episode? You have to listen to find out.\u003c/p\u003e","summary":"What are we talking about in this episode? You have to listen to find out.","date_published":"2020-02-07T15:15:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/4b58d665-c940-4955-aac6-5cad30f3c4fa.mp3","mime_type":"audio/mp3","size_in_bytes":12281187,"duration_in_seconds":1535}]},{"id":"24d8d27c-5bae-498b-aacc-d12233d72ae7","title":"The Insurance Diet","url":"https://www.insurancehappyhour.com/67","content_text":"Is buying insurance like dieting? Becky and Laird discuss this comparison and how the industry can help make the process not as painful. Plus, Laird held a snake!\n\nWhy Buying Insurance is Like Dieting\nLaird holding the snakes\nMore of ITC holding snakes","content_html":"\u003cp\u003eIs buying insurance like dieting? Becky and Laird discuss this comparison and how the industry can help make the process not as painful. Plus, Laird held a snake!\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancethoughtleadership.com/why-buying-insurance-is-like-dieting/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWhy Buying Insurance is Like Dieting\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://twitter.com/InsTechCorp/status/1222978138663157766?s=20\" target=\"_blank\" rel=\"nofollow noopener\"\u003eLaird holding the snakes\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://business.facebook.com/pg/InsuranceTechnologiesCorp/photos/?tab=album\u0026amp;album_id=10157493758733183\" target=\"_blank\" rel=\"nofollow noopener\"\u003eMore of ITC holding snakes\u003c/a\u003e\u003c/p\u003e","summary":"Is buying insurance like dieting? Becky and Laird discuss this comparison and how the industry can help make the process not as painful. Plus, Laird held a snake!","date_published":"2020-01-31T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/24d8d27c-5bae-498b-aacc-d12233d72ae7.mp3","mime_type":"audio/mp3","size_in_bytes":18989223,"duration_in_seconds":2373}]},{"id":"419f9fca-8290-4830-aea9-d362a0d8762d","title":"Insurance: Your Next Big Travel Destination","url":"https://www.insurancehappyhour.com/66","content_text":"Insurance agents are going the way of the travel agent. That's a story heard frequently in the industry. Becky and Laird talk about the comparison between insurance agents and travel agents. Plus, we got a new toy for the show.\n\nThe travel agent's problem\nCES2020: The Rise of a New DWI (Driving While Interacting?)","content_html":"\u003cp\u003eInsurance agents are going the way of the travel agent. That's a story heard frequently in the industry. Becky and Laird talk about the comparison between insurance agents and travel agents. Plus, we got a new toy for the show.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://seths.blog/2019/12/the-travel-agents-problem/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThe travel agent's problem\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.linkedin.com/pulse/ces2020-rise-new-dwi-driving-while-interacting-mark-breading/?trackingId=YGn%2FDoMtaJVlThdEp4QrAA%3D%3D\" target=\"_blank\" rel=\"nofollow noopener\"\u003eCES2020: The Rise of a New DWI (Driving While Interacting?)\u003c/a\u003e\u003c/p\u003e","summary":"Becky and Laird discuss how quite a few travel agents are thriving amid massive disruption to their industry and how insurance should follow in their footsteps.","date_published":"2020-01-24T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/419f9fca-8290-4830-aea9-d362a0d8762d.mp3","mime_type":"audio/mp3","size_in_bytes":15521207,"duration_in_seconds":1940}]},{"id":"765fb9c0-4fb5-48f1-827e-da0f22aa19c3","title":"When the Machines Come For Your Insurance","url":"https://www.insurancehappyhour.com/65","content_text":"Can artificial intelligence (AI) take the groupings used to price risk and further segment them, thereby eliminating any bias that exists? Becky and Laird discuss this potential use case of AI, what AI actually is, and ethics in technology. Plus, who is the podcast actually for?\n\nHow AI Can Vanquish Bias\nRobot Tries to Escape from Children's Attack\nHow should autonomous vehicles be programmed?","content_html":"\u003cp\u003eCan artificial intelligence (AI) take the groupings used to price risk and further segment them, thereby eliminating any bias that exists? Becky and Laird discuss this potential use case of AI, what AI actually is, and ethics in technology. Plus, who is the podcast actually for?\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"http://insurancethoughtleadership.com/how-ai-can-vanquish-bias/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eHow AI Can Vanquish Bias\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.youtube.com/watch?v=CuJT9EtdETY\" target=\"_blank\" rel=\"nofollow noopener\"\u003eRobot Tries to Escape from Children's Attack\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"http://news.mit.edu/2018/how-autonomous-vehicles-programmed-1024\" target=\"_blank\" rel=\"nofollow noopener\"\u003eHow should autonomous vehicles be programmed?\u003c/a\u003e\u003c/p\u003e","summary":"Can artificial intelligence (AI) take the groupings used to price risk and further segment them, thereby eliminating any bias that exists? Becky and Laird discuss this potential use case of AI, what AI actually is, and ethics in technology. Plus, who is the podcast actually for?","date_published":"2020-01-03T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/765fb9c0-4fb5-48f1-827e-da0f22aa19c3.mp3","mime_type":"audio/mp3","size_in_bytes":19865893,"duration_in_seconds":2483}]},{"id":"4a77cffd-4738-4d2b-b468-b0e05c94c0a2","title":"The Captivated Independent Insurance Agent","url":"https://www.insurancehappyhour.com/64","content_text":"A conversation is happening in the industry around agency management systems and whether they're useful or as needed as everyone assumes they are. Becky, Laird, and special guest Justin Costa weigh in on this conversation.\n\nTweet: Why do you need an agency management system?Special Guest: Justin Costa.","content_html":"\u003cp\u003eA conversation is happening in the industry around agency management systems and whether they're useful or as needed as everyone assumes they are. Becky, Laird, and special guest Justin Costa weigh in on this conversation.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://twitter.com/RyanHanley_Com/status/1208085476059557888\" target=\"_blank\" rel=\"nofollow noopener\"\u003eTweet: Why do you need an agency management system?\u003c/a\u003e\u003c/p\u003e\u003cp\u003eSpecial Guest: Justin Costa.\u003c/p\u003e","summary":"Why are independent agents trying to be captive agents?","date_published":"2019-12-27T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/4a77cffd-4738-4d2b-b468-b0e05c94c0a2.mp3","mime_type":"audio/mp3","size_in_bytes":18729044,"duration_in_seconds":2341}]},{"id":"53b615b0-e26d-45ce-bc3d-6439377eb3ac","title":"Potato, Potahto","url":"https://www.insurancehappyhour.com/63","content_text":"Building brand loyalty starts with brand-driven marketing, not price-driven marketing. It is not only the insurance industry that has seen consumers being price-focused as a result of advertising that focuses on price. Several retail brands have recently announced plans to shift back to this type of marketing to drive long-term success. Plus, does work slow down in December for you? And, our favorite Christmas movies.\n\nOld Navy will shift back to brand-building in a growing trend among advertisers","content_html":"\u003cp\u003eBuilding brand loyalty starts with brand-driven marketing, not price-driven marketing. It is not only the insurance industry that has seen consumers being price-focused as a result of advertising that focuses on price. Several retail brands have recently announced plans to shift back to this type of marketing to drive long-term success. Plus, does work slow down in December for you? And, our favorite Christmas movies.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.cnbc.com/2019/11/22/old-navy-was-neglecting-brand-marketing-gap-cfo-admits.html\" target=\"_blank\" rel=\"nofollow noopener\"\u003eOld Navy will shift back to brand-building in a growing trend among advertisers\u003c/a\u003e\u003c/p\u003e","summary":"Building brand loyalty starts with brand-driven marketing, not price-driven marketing. It is not only the insurance industry that has seen consumers being price-focused as a result of advertising that focuses on price. Several retail brands have recently announced plans to shift back to this type of marketing to drive long-term success. Plus, does work slow down in December for you? And, our favorite Christmas movies.","date_published":"2019-12-13T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/53b615b0-e26d-45ce-bc3d-6439377eb3ac.mp3","mime_type":"audio/mp3","size_in_bytes":14657076,"duration_in_seconds":1832}]},{"id":"5df8dbbe-2f89-4c11-a76d-fce2fdd40304","title":"MEOW","url":"https://www.insurancehappyhour.com/62","content_text":"The connectivity between agents and insurers is critical to serving consumers. In this episode, Becky and Laird talk about IVANS' recent findings in their annual report on the agency-insurer connectivity. Plus, we talk about the end of the decade and whether the Better Business Bureau means as much as it used to.\n\nAgency-Insurer Connectivity: An IVANS Annual Report\nPaula Abdul - Opposites Attract (Official Video)\nWhy does Texas-based USAA have an ‘F’ rating from the BBB? And why doesn’t the company seem to care?","content_html":"\u003cp\u003eThe connectivity between agents and insurers is critical to serving consumers. In this episode, Becky and Laird talk about IVANS' recent findings in their annual report on the agency-insurer connectivity. Plus, we talk about the end of the decade and whether the Better Business Bureau means as much as it used to.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.ivansinsurance.com/en-us/for-insurers/resources/reports/insurer-agency-connectivity-an-ivans-annual-report/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAgency-Insurer Connectivity: An IVANS Annual Report\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.youtube.com/watch?v=xweiQukBM_k\" target=\"_blank\" rel=\"nofollow noopener\"\u003ePaula Abdul - Opposites Attract (Official Video)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.dallasnews.com/news/watchdog/2019/11/29/why-does-texas-based-usaa-have-an-f-rating-from-the-bbb-and-why-doesnt-the-company-seem-to-care/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWhy does Texas-based USAA have an ‘F’ rating from the BBB? And why doesn’t the company seem to care?\u003c/a\u003e\u003c/p\u003e","summary":"The connectivity between agents and insurers is critical to serving consumers. In this episode, Becky and Laird talk about IVANS' recent findings in their annual report on the agency-insurer connectivity. Plus, we talk about the end of the decade and whether the Better Business Bureau means as much as it used to.","date_published":"2019-12-06T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/5df8dbbe-2f89-4c11-a76d-fce2fdd40304.mp3","mime_type":"audio/mp3","size_in_bytes":15949197,"duration_in_seconds":1993}]},{"id":"cd49ee51-1105-4bab-863a-d5922e740e0f","title":"It's Called Profit","url":"https://www.insurancehappyhour.com/61","content_text":"There is a lot of hype around businesses like Blue Apron, Lime, and Uber. But in reality, they're not making money. In this off-topic episode, Becky and Laird talk about the hype in these businesses. Plus, our favorite holiday drinks.\n\nIn Business, Nothing Ever Changes\n\nHoliday drinks:\nRed Hot Honey - Serve REALLY chilled.\nCranberry \u0026amp; Rosemary White Christmas Sangria \nRumchata: Add rum to this recipe\n\nWassail\n\n\n4 quarts apple cider\n1 quart cranberry juice\n6 oz frozen lemonade concentrate, thawed\n6 oz frozen orange juice concentrate, thawed\n4 cinnamon sticks\nDash of cloves \u0026amp; allspice\nMix together and heat in crockpot or on low on stovetop\n","content_html":"\u003cp\u003eThere is a lot of hype around businesses like Blue Apron, Lime, and Uber. But in reality, they're not making money. In this off-topic episode, Becky and Laird talk about the hype in these businesses. Plus, our favorite holiday drinks.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://mailchi.mp/gapingvoid/in-business-nothing-ever-changes?e=7665c8b9b0\" target=\"_blank\" rel=\"nofollow noopener\"\u003eIn Business, Nothing Ever Changes\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003eHoliday drinks:\u003cbr\u003e\n\u003ca href=\"https://www.jackdaniels.com/en-us/recipes/red-hot-honey\" target=\"_blank\" rel=\"nofollow noopener\"\u003eRed Hot Honey\u003c/a\u003e - \u003cem\u003eServe REALLY chilled.\u003c/em\u003e\u003cbr\u003e\n\u003ca href=\"https://jerryjamesstone.com/recipe/cranberry-rosemary-white-christmas-sangria/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eCranberry \u0026amp; Rosemary White Christmas Sangria\u003c/a\u003e \u003cbr\u003e\nRumchata: Add rum to \u003ca href=\"https://www.myhumblekitchen.com/2012/07/cool-off-with-an-horchata-a-mexican-rice-drink/\" target=\"_blank\" rel=\"nofollow noopener\"\u003ethis recipe\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003eWassail\u003c/p\u003e\n\n\u003cul\u003e\n\u003cli\u003e4 quarts apple cider\u003c/li\u003e\n\u003cli\u003e1 quart cranberry juice\u003c/li\u003e\n\u003cli\u003e6 oz frozen lemonade concentrate, thawed\u003c/li\u003e\n\u003cli\u003e6 oz frozen orange juice concentrate, thawed\u003c/li\u003e\n\u003cli\u003e4 cinnamon sticks\u003c/li\u003e\n\u003cli\u003eDash of cloves \u0026amp; allspice\u003c/li\u003e\n\u003cli\u003eMix together and heat in crockpot or on low on stovetop\u003c/li\u003e\n\u003c/ul\u003e","summary":"There is a lot of hype around businesses like Blue Apron, Lime, and Uber. But in reality, they're not making money. In this off-topic episode, Becky and Laird talk about the hype in these businesses. Plus, our favorite holiday drinks.","date_published":"2019-11-27T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/cd49ee51-1105-4bab-863a-d5922e740e0f.mp3","mime_type":"audio/mp3","size_in_bytes":17325119,"duration_in_seconds":2165}]},{"id":"fa6297af-e027-43b1-b7db-66607ce5d504","title":"The Blockchain of Oz","url":"https://www.insurancehappyhour.com/60","content_text":"After years of being overhyped, people are starting to declare blockchain is dead. Becky and Laird talk about why blockchain is not the answer so many people thought it was. Plus, the recent news that Aon is acquiring CoverWallet, and Becky gets onto Laird about something.\n\nSome Argue Blockchain Enthusiasm is Fading Quickly\nAon Acquires CoverWallet, Coveting the Growing Small Biz Digital Insurance Marketplace","content_html":"\u003cp\u003eAfter years of being overhyped, people are starting to declare blockchain is dead. Becky and Laird talk about why blockchain is not the answer so many people thought it was. Plus, the recent news that Aon is acquiring CoverWallet, and Becky gets onto Laird about something.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.carriermanagement.com/news/2019/11/13/200361.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eSome Argue Blockchain Enthusiasm is Fading Quickly\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.carriermanagement.com/news/2019/11/20/200682.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAon Acquires CoverWallet, Coveting the Growing Small Biz Digital Insurance Marketplace\u003c/a\u003e\u003c/p\u003e","summary":"After years of being overhyped, people are starting to declare blockchain is dead. Becky and Laird talk about why blockchain is not the answer so many people thought it was. Plus, the recent news that Aon is acquiring CoverWallet, and Becky gets onto Laird about something.","date_published":"2019-11-22T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/fa6297af-e027-43b1-b7db-66607ce5d504.mp3","mime_type":"audio/mp3","size_in_bytes":15549210,"duration_in_seconds":1943}]},{"id":"c239f670-40b6-4b0a-a6fb-892e2fe853d4","title":"GoUS","url":"https://www.insurancehappyhour.com/59","content_text":"Social proof, like ratings and reviews, has more influence on a consumer's confidence in a carrier and the likelihood they would want to get a quote from them. Becky and Laird talk about these findings from a 2018 Clearsurance report. Plus, how the mistakes from the Disney Plus launch won't affect them in the long run and a follow up on a previous episode.\n\nInsurance shoppers up to 12x more likely to request a quote when consumer ratings shown\nHere’s what went wrong during Disney Plus launch\nDisney+ already has 10 million subscribers — here’s how that compares with rivals\nThe Fritos Episode","content_html":"\u003cp\u003eSocial proof, like ratings and reviews, has more influence on a consumer's confidence in a carrier and the likelihood they would want to get a quote from them. Becky and Laird talk about these findings from a 2018 Clearsurance report. Plus, how the mistakes from the Disney Plus launch won't affect them in the long run and a follow up on a previous episode.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://cdn2.hubspot.net/hubfs/3891385/Ratings%20Impact%20Survey.pdf\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurance shoppers up to 12x more likely to request a quote when consumer ratings shown\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.chicagotribune.com/entertainment/tv/ct-ent-disney-plus-launch-problems-20191112-n6gmdzfaujcudlmovwsojeuqkq-story.html\" target=\"_blank\" rel=\"nofollow noopener\"\u003eHere’s what went wrong during Disney Plus launch\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.cnbc.com/2019/11/13/disney-10-million-subscribers-vs-competition.html\" target=\"_blank\" rel=\"nofollow noopener\"\u003eDisney+ already has 10 million subscribers — here’s how that compares with rivals\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancehappyhour.com/45\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThe Fritos Episode\u003c/a\u003e\u003c/p\u003e","summary":"Social proof, like ratings and reviews, has more influence on a consumer's confidence in a carrier and the likelihood they would want to get a quote from them. Becky and Laird talk about these findings from a 2018 Clearsurance report. Plus, how the mistakes from the Disney Plus launch won't affect them in the long run and a follow up on a previous episode.","date_published":"2019-11-15T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/c239f670-40b6-4b0a-a6fb-892e2fe853d4.mp3","mime_type":"audio/mp3","size_in_bytes":15913044,"duration_in_seconds":1989}]},{"id":"ab600f81-51dd-4028-a07e-f8d8bdc78186","title":"The Dawning of the Age of the Empowered Consumer","url":"https://www.insurancehappyhour.com/58","content_text":"Forget who owns the customer. It's who owns the customer experience. Becky and Laird discuss this question and the challenges of the four-legged stool in the age of the empowered consumer. Plus, #FreethePink and Becky gets a new LinkedIn skill.\n\nThe Great Insurance Debate: Who Owns the Customer—Agent or Carrier?\nFor Lemonade, Pink in Germany Is (at Least Temporarily) Verboten\nWhat’s the Deal With Millenial Pink?\n#FreethePink","content_html":"\u003cp\u003eForget who owns the customer. It's who owns the customer experience. Becky and Laird discuss this question and the challenges of the four-legged stool in the age of the empowered consumer. Plus, #FreethePink and Becky gets a new LinkedIn skill.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.carriermanagement.com/features/2019/11/03/199963.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThe Great Insurance Debate: Who Owns the Customer—Agent or Carrier?\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.carriermanagement.com/news/2019/11/04/199975.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eFor Lemonade, Pink in Germany Is (at Least Temporarily) Verboten\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.theguardian.com/artanddesign/shortcuts/2017/mar/22/millennial-pink-is-the-colour-of-now-but-what-exactly-is-it\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWhat’s the Deal With Millenial Pink?\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://twitter.com/search?q=%23freethepink\u0026amp;src=recent_search_click\" target=\"_blank\" rel=\"nofollow noopener\"\u003e#FreethePink\u003c/a\u003e\u003c/p\u003e","summary":"Forget who owns the customer. It's who owns the customer experience. Becky and Laird discuss this question and the challenges of the four-legged stool in the age of the empowered consumer. Plus, #FreethePink and Becky gets a new LinkedIn skill.","date_published":"2019-11-08T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/ab600f81-51dd-4028-a07e-f8d8bdc78186.mp3","mime_type":"audio/mp3","size_in_bytes":16321181,"duration_in_seconds":2040}]},{"id":"d9d5138d-9339-4627-a8ba-e80ca5b0e1a1","title":"The Commodity Reverberation","url":"https://www.insurancehappyhour.com/57","content_text":"Consumers are no longer as loyal to their auto insurance like they used to be. Laird and Becky discuss what has contributed to this downward trend. Plus, we talk about WeWork and our favorite Halloween treats.\n\nAuto Insurance Customer Loyalty is Declining. Here's Why.\nHow Adam Neumann's Over-the-Top Style Built WeWork. 'This Is Not the Way Everybody Behaves.'","content_html":"\u003cp\u003eConsumers are no longer as loyal to their auto insurance like they used to be. Laird and Becky discuss what has contributed to this downward trend. Plus, we talk about WeWork and our favorite Halloween treats.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancejournal.com/news/national/2019/10/15/545458.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAuto Insurance Customer Loyalty is Declining. Here's Why.\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.wsj.com/articles/this-is-not-the-way-everybody-behaves-how-adam-neumanns-over-the-top-style-built-wework-11568823827\" target=\"_blank\" rel=\"nofollow noopener\"\u003eHow Adam Neumann's Over-the-Top Style Built WeWork. 'This Is Not the Way Everybody Behaves.'\u003c/a\u003e\u003c/p\u003e","summary":"Consumers are no longer as loyal to their auto insurance like they used to be. Laird and Becky discuss what has contributed to this downward trend. Plus, we talk about WeWork and our favorite Halloween treats.","date_published":"2019-11-01T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/d9d5138d-9339-4627-a8ba-e80ca5b0e1a1.mp3","mime_type":"audio/mp3","size_in_bytes":16337063,"duration_in_seconds":2042}]},{"id":"d65ce41b-e9a5-4e6d-98d2-42fff01a3029","title":"Game on! InsureTech Looking to Remodel Homeowner's Insurance","url":"https://www.insurancehappyhour.com/56","content_text":"Becky and Laird talk about how insuretech is trying to disrupt traditional homeowner insurance by making it easier to buy and receive policy service. Also discussed is how more agents and carriers need to be attending the Agent's Council for Technology and how much Laird's back hurts.\n\nWhen Laird does the show notes, you can tell.\n\nInsurtechs Poised to Challenge Traditional Home Insurers: J.D. Power","content_html":"\u003cp\u003eBecky and Laird talk about how insuretech is trying to disrupt traditional homeowner insurance by making it easier to buy and receive policy service. Also discussed is how more agents and carriers need to be attending the \u003ca href=\"https://www.independentagent.com/ACT\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAgent's Council for Technology\u003c/a\u003e and how much Laird's back hurts.\u003c/p\u003e\n\n\u003cp\u003e\u003cem\u003eWhen Laird does the show notes, you can tell.\u003c/em\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancejournal.com/news/national/2019/09/18/540304.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurtechs Poised to Challenge Traditional Home Insurers: J.D. Power\u003c/a\u003e\u003c/p\u003e","summary":"Yet again InsureTech is looking to disrupt something else. This time it is property insurance. Becky and Laird break it down as only they can .... poorly and with a drink in hand.","date_published":"2019-10-25T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/d65ce41b-e9a5-4e6d-98d2-42fff01a3029.mp3","mime_type":"audio/mp3","size_in_bytes":17197850,"duration_in_seconds":2149}]},{"id":"1c40c826-ea4e-48f8-9eeb-d710620729db","title":"Data Bueller's Day Off","url":"https://www.insurancehappyhour.com/55","content_text":"What happened at InsureTech Connect? Why did we miss a week? We talk about the biggest show in insurance. Plus, more on data. Are agents being data muled?\n\nA Report From the Front Lines of Innovation\nWatch Out Insurtechs: Nationwide Readies Own Digital Auto Insurance Platform\nSpire Insurance\nInsureTech Connect 2019 and the state of insurance technology\nAre agents being data muled?","content_html":"\u003cp\u003eWhat happened at InsureTech Connect? Why did we miss a week? We talk about the biggest show in insurance. Plus, more on data. Are agents being data muled?\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"http://blog.insurancethoughtleadership.com/blog/a-report-from-the-front-lines-of-innovation\" target=\"_blank\" rel=\"nofollow noopener\"\u003eA Report From the Front Lines of Innovation\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancejournal.com/news/national/2019/10/01/541619.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWatch Out Insurtechs: Nationwide Readies Own Digital Auto Insurance Platform\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.spireinsurance.com\" target=\"_blank\" rel=\"nofollow noopener\"\u003eSpire Insurance\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.propertycasualty360.com/2019/09/26/insuretech-connect-2019-and-the-state-of-insurance-technology/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsureTech Connect 2019 and the state of insurance technology\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.youtube.com/watch?v=2UgA6KdbQo8\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAre agents being data muled?\u003c/a\u003e\u003c/p\u003e","summary":"What happened at InsureTech Connect? Why did we miss a week? We talk about the biggest show in insurance. Plus, more on data. Are agents being data muled? 🐎","date_published":"2019-10-04T15:15:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/1c40c826-ea4e-48f8-9eeb-d710620729db.mp3","mime_type":"audio/mp3","size_in_bytes":16849063,"duration_in_seconds":2106}]},{"id":"0f75ec39-0963-4b69-b986-921c73a97875","title":"The Rabbit Hole","url":"https://www.insurancehappyhour.com/54","content_text":"This week it's a classic rabbit hole conversation. Becky and Laird start off discussing how breweries and whiskey distillers are telling their stories, then pivot into the stories that insurance can tell and where/how those stories can be told. Plus, Laird has a new nickname.\n\nCan a Person Be a Brand?\nWhat is Your Why?\nOld (Insurance) Sales Road (Old Town Road Parody)\nOak \u0026amp; Eden Finished Whiskey","content_html":"\u003cp\u003eThis week it's a classic rabbit hole conversation. Becky and Laird start off discussing how breweries and whiskey distillers are telling their stories, then pivot into the stories that insurance can tell and where/how those stories can be told. Plus, Laird has a new nickname.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancehappyhour.com/19\" target=\"_blank\" rel=\"nofollow noopener\"\u003eCan a Person Be a Brand?\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://resources.getitc.com/modern-agency/what-is-your-why\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWhat is Your Why?\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.youtube.com/watch?v=-x8aQsvI7W0\" target=\"_blank\" rel=\"nofollow noopener\"\u003eOld (Insurance) Sales Road (Old Town Road Parody)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.oakandeden.com/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eOak \u0026amp; Eden Finished Whiskey\u003c/a\u003e\u003c/p\u003e","summary":"This week it's a classic rabbit hole conversation. Becky and Laird start off discussing how breweries and whiskey distillers are telling their stories, then pivot into the stories that insurance can tell and where/how those stories can be told. Plus, Laird has a new nickname.","date_published":"2019-09-20T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/0f75ec39-0963-4b69-b986-921c73a97875.mp3","mime_type":"audio/mp3","size_in_bytes":17889155,"duration_in_seconds":2236}]},{"id":"5238aa1b-e643-4ec9-aa76-cb5629f4dce3","title":"Our Biggest Data Problem","url":"https://www.insurancehappyhour.com/53","content_text":"This industry has a data sharing problem. In this episode, Becky and Laird continue their discussion on data from a previous episode. Who owns the data and why it's so important to share data while also improving security.\n\nInsurTech Utopia Driven by Data Sharing Impeded by Data Ownership Uncertainty\nData, Data Everywhere","content_html":"\u003cp\u003eThis industry has a data sharing problem. In this episode, Becky and Laird continue their discussion on data from a previous episode. Who owns the data and why it's so important to share data while also improving security.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.carriermanagement.com/news/2019/06/26/194968.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurTech Utopia Driven by Data Sharing Impeded by Data Ownership Uncertainty\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancehappyhour.com/51\" target=\"_blank\" rel=\"nofollow noopener\"\u003eData, Data Everywhere\u003c/a\u003e\u003c/p\u003e","summary":"This industry has a data sharing problem. In this episode, Becky and Laird continue their discussion on data from a previous episode. Who owns the data and why it's so important to share data while also improving security.","date_published":"2019-09-13T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/5238aa1b-e643-4ec9-aa76-cb5629f4dce3.mp3","mime_type":"audio/mp3","size_in_bytes":17041115,"duration_in_seconds":2130}]},{"id":"1c6e31d3-2420-4a00-989a-6ab48be7e091","title":"The Next Dam Episode","url":"https://www.insurancehappyhour.com/52","content_text":"The insuretechs that are going direct to consumer with their products are playing a pricing game. Becky and Laird talk about this strategy and the recent performance of a few notable insuretechs. Plus, a little self-promotion and Laird's favorite airplane.\n\nRoot and Lemonade: Real Unicorns or Ponies in Halloween Costumes?\nNext Generation of Online Consumer Rating: Announcement | Webinar\nAfter a 36-year journey, American Airlines flew its final MD-80 to the boneyard","content_html":"\u003cp\u003eThe insuretechs that are going direct to consumer with their products are playing a pricing game. Becky and Laird talk about this strategy and the recent performance of a few notable insuretechs. Plus, a little self-promotion and Laird's favorite airplane.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.carriermanagement.com/features/2019/09/05/197382.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eRoot and Lemonade: Real Unicorns or Ponies in Halloween Costumes?\u003c/a\u003e\u003cbr\u003e\nNext Generation of Online Consumer Rating: \u003ca href=\"https://www.getitc.com/release/2019/09/04/itc-reinvents-online-insurance-shopping-experience-for-consumers\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAnnouncement\u003c/a\u003e | \u003ca href=\"https://register.gotowebinar.com/recording/6006146439712466179\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWebinar\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.wfaa.com/article/news/local/america-airlines-final-md-80-flight-lands/287-210e7990-9e6a-49e7-9ed6-26a7aa4bba81\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAfter a 36-year journey, American Airlines flew its final MD-80 to the boneyard\u003c/a\u003e\u003c/p\u003e","summary":"The insuretechs that are going direct to consumer with their products are playing a pricing game. Becky and Laird talk about this strategy and the recent performance of a few notable insuretechs. Plus, a little self-promotion and Laird's favorite airplane.","date_published":"2019-09-06T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/1c6e31d3-2420-4a00-989a-6ab48be7e091.mp3","mime_type":"audio/mp3","size_in_bytes":18321115,"duration_in_seconds":2290}]},{"id":"41cc13d1-2579-47ac-a13e-75081b37ab3f","title":"Data, Data Everywhere","url":"https://www.insurancehappyhour.com/51","content_text":"Who owns the data in a comparative rater or agency management system? Hint: it's not the vendor. Becky and Laird talk about data ownership in the industry and how we need to get better as a whole. Plus, we talk about a couple news items from this week. And, Laird geeks out over his favorite band.\n\nB Atomic video \"Why agents should own their data\"\nTesla starts offering car insurance, though details are still hazy\nUPS enters the autonomous vehicle market","content_html":"\u003cp\u003eWho owns the data in a comparative rater or agency management system? Hint: it's not the vendor. Becky and Laird talk about data ownership in the industry and how we need to get better as a whole. Plus, we talk about a couple news items from this week. And, Laird geeks out over his favorite band.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.youtube.com/watch?v=x4xn0sfyVwI\" target=\"_blank\" rel=\"nofollow noopener\"\u003eB Atomic video \"Why agents should own their data\"\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.propertycasualty360.com/2019/08/29/tesla-starts-offering-car-insurance-though-details-are-still-hazy/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eTesla starts offering car insurance, though details are still hazy\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.propertycasualty360.com/2019/08/29/ups-invests-in-autonomous-trucking-company-tests-self-driving-tractor-trailers-414-161531/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eUPS enters the autonomous vehicle market\u003c/a\u003e\u003c/p\u003e","summary":"Who owns the data in a comparative rater, agency management system, or any other insurance agency software? Hint: it's not the vendor. Becky and Laird talk about data ownership in the industry and how we need to get better as a whole. Plus, we talk about a couple news items from this week. And, Laird geeks out over his favorite band.","date_published":"2019-08-30T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/41cc13d1-2579-47ac-a13e-75081b37ab3f.mp3","mime_type":"audio/mp3","size_in_bytes":20745070,"duration_in_seconds":2593}]},{"id":"4ee80e25-74a8-4776-a8e7-0642b7be16e3","title":"Back in the Saddle Again","url":"https://www.insurancehappyhour.com/50","content_text":"What happens when a carrier helps drive leads for their agents? Becky and Laird talk about Windhaven's recent announcement about their challenge to their agents to quickly respond to leads. Also, we catch up on what we've been doing over the summer break.\n\nWindhaven® Insurance Challenges Local Agents to Compete for Free Auto Insurance Leads\n3 Female Insurance Influencers You Should Have Started Following Last Week!","content_html":"\u003cp\u003eWhat happens when a carrier helps drive leads for their agents? Becky and Laird talk about Windhaven's recent announcement about their challenge to their agents to quickly respond to leads. Also, we catch up on what we've been doing over the summer break.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.prnewswire.com/news-releases/windhaven-insurance-challenges-local-agents-to-compete-for-free-auto-insurance-leads-300898809.html\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWindhaven® Insurance Challenges Local Agents to Compete for Free Auto Insurance Leads\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.linkedin.com/pulse/3-female-insurance-influencers-you-should-have-started-seth-nagle\" target=\"_blank\" rel=\"nofollow noopener\"\u003e3 Female Insurance Influencers You Should Have Started Following Last Week!\u003c/a\u003e\u003c/p\u003e","summary":"What happens when a carrier helps drive leads for their agents? Becky and Laird talk about Windhaven's recent announcement about their challenge to their agents to quickly respond to leads. Also, we catch up on what we've been doing over the summer break.","date_published":"2019-08-23T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/4ee80e25-74a8-4776-a8e7-0642b7be16e3.mp3","mime_type":"audio/mp3","size_in_bytes":15137102,"duration_in_seconds":1892}]},{"id":"0210aa5f-4997-4fc2-9e5b-397219042b7c","title":"What season is this? It's Season Three!","url":"https://www.insurancehappyhour.com/49","content_text":"Get ready for season three of Insurance Happy Hour, the first episode starts next week! \n\nOnly if we can get our act together in time.","content_html":"\u003cp\u003eGet ready for season three of Insurance Happy Hour, the first episode starts next week! \u003c/p\u003e\n\n\u003cp\u003eOnly if we can get our act together in time.\u003c/p\u003e","summary":"Get ready for season three of Insurance Happy Hour, the first episode starts next week!","date_published":"2019-08-16T00:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/0210aa5f-4997-4fc2-9e5b-397219042b7c.mp3","mime_type":"audio/mp3","size_in_bytes":713122,"duration_in_seconds":89}]},{"id":"fc59a622-b194-42c6-97a6-a139b40d8c34","title":"The Great Cornholio + Alice Cooper","url":"https://www.insurancehappyhour.com/48","content_text":"In the season 2 finale, Laird and Becky talk with repeat guest Justin Costa and new Insurance Happy Hour guest Paul Harrison. Topics include promotional items, insuretech, an actual insurance customer experience, and our favorite episodes from season 2.\n\n\n\nSpecial Guests: Justin Costa and Paul Harrison.","content_html":"\u003cp\u003eIn the season 2 finale, Laird and Becky talk with repeat guest Justin Costa and new Insurance Happy Hour guest Paul Harrison. Topics include promotional items, insuretech, an actual insurance customer experience, and our favorite episodes from season 2.\u003c/p\u003e\n\n\u003cp\u003e\u003cimg src=\"https://files.fireside.fm/file/fireside-uploads/images/0/0f0f65a2-827f-4193-820b-553656f98331/ci0q05WI.jpg\" alt=\"Aspen MGA smores and cookies\"\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003cimg src=\"https://files.fireside.fm/file/fireside-uploads/images/0/0f0f65a2-827f-4193-820b-553656f98331/p6mv8hFE.jpg\" alt=\"Rixford's Whiskey\"\u003e\u003c/p\u003e\u003cp\u003eSpecial Guests: Justin Costa and Paul Harrison.\u003c/p\u003e","summary":"In the season 2 finale, Laird and Becky talk with repeat guest Justin Costa and new Insurance Happy Hour guest Paul Harrison. Topics include promotional items, insuretech, an actual insurance customer experience, and our favorite episodes from season 2.","date_published":"2019-05-24T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/fc59a622-b194-42c6-97a6-a139b40d8c34.mp3","mime_type":"audio/mp3","size_in_bytes":23999509,"duration_in_seconds":2999}]},{"id":"7eb51f1e-832b-4352-a8f6-e6cc410da34c","title":"They're Called Mutuals","url":"https://www.insurancehappyhour.com/47","content_text":"In part 2 of Cake \u0026amp; Arrow/Coverager's report on Millennials and modern insurance, Becky and Laird discuss the report's ideas of how the industry could change to appeal more to millennials and whether that's a good idea. Plus, Laird shares a story about encountering a Insurance Happy Hour listener.\n\nMillennials \u0026amp; Modern Insurance: Changing the Way Millennials Think About Insurance\n\nPart 1: Price Matters\n\nOur episodes on Cake \u0026amp; Arrow's first Millennial report: Millennials \u0026amp; Insurance - Part 1 and Part 2\n\nAt a business dinner and someone mentions this podcast called '#InsuranceHappyHour\". Them: \"Ever heard of it?\"Me: pic.twitter.com/Eax21KNpNO— Laird Rixford (@lrixford) May 14, 2019 ","content_html":"\u003cp\u003eIn part 2 of Cake \u0026amp; Arrow/Coverager's report on Millennials and modern insurance, Becky and Laird discuss the report's ideas of how the industry could change to appeal more to millennials and whether that's a good idea. Plus, Laird shares a story about encountering a Insurance Happy Hour listener.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"http://go.cakeandarrow.com/millennials-modern-insurance-report?utm_campaign=Millennials%20%26%20Modern%20Insurance%20-%20Report\u0026amp;utm_source=PRNewswire\u0026amp;utm_medium=PressRelease\" target=\"_blank\" rel=\"nofollow noopener\"\u003eMillennials \u0026amp; Modern Insurance: Changing the Way Millennials Think About Insurance\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003ePart 1: \u003ca href=\"https://www.insurancehappyhour.com/46\" target=\"_blank\" rel=\"nofollow noopener\"\u003ePrice Matters\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003eOur episodes on Cake \u0026amp; Arrow's first Millennial report: Millennials \u0026amp; Insurance - \u003ca href=\"https://www.insurancehappyhour.com/20\" target=\"_blank\" rel=\"nofollow noopener\"\u003ePart 1\u003c/a\u003e and \u003ca href=\"https://www.insurancehappyhour.com/21\" target=\"_blank\" rel=\"nofollow noopener\"\u003ePart 2\u003c/a\u003e\u003c/p\u003e\n\n\u003cblockquote class=\"twitter-tweet\"\u003e\u003cp\u003eAt a business dinner and someone mentions this podcast called '\u003ca href=\"https://twitter.com/hashtag/InsuranceHappyHour?src=hash\u0026amp;ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"nofollow noopener\"\u003e#InsuranceHappyHour\u003c/a\u003e\". \u003cbr\u003e\u003cbr\u003eThem: \"Ever heard of it?\"\u003cbr\u003e\u003cbr\u003eMe: \u003ca href=\"https://t.co/Eax21KNpNO\" target=\"_blank\" rel=\"nofollow noopener\"\u003epic.twitter.com/Eax21KNpNO\u003c/a\u003e\u003c/p\u003e— Laird Rixford (@lrixford) \u003ca href=\"https://twitter.com/lrixford/status/1128106833510576129?ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"nofollow noopener\"\u003eMay 14, 2019\u003c/a\u003e\u003c/blockquote\u003e ","summary":"In part 2 of Cake \u0026 Arrow/Coverager's report on Millennials and modern insurance, Becky and Laird discuss the report's ideas of how the industry could change to appeal more to millennials and whether that's a good idea. Plus, Laird shares a story about encountering a Insurance Happy Hour listener.","date_published":"2019-05-17T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/7eb51f1e-832b-4352-a8f6-e6cc410da34c.mp3","mime_type":"audio/mp3","size_in_bytes":20093053,"duration_in_seconds":2511}]},{"id":"ae8f12de-c3c4-46f7-ba08-4357df009c1e","title":"Price Matters","url":"https://www.insurancehappyhour.com/46","content_text":"We live in a convenience economy led mostly by the convenience generation, Millennials. Though convenience in our daily lives is valued by more than just Millennials. Becky and Laird revisit this topic inspired by Laird's recent travels and a new report by Cake \u0026amp; Arrow. Plus, our MLB nicknames.\n\nOur previous Millennial episodes ICYMI:\nMillennials \u0026amp; Insurance: Part 1 and Part 2","content_html":"\u003cp\u003eWe live in a convenience economy led mostly by the convenience generation, Millennials. Though convenience in our daily lives is valued by more than just Millennials. Becky and Laird revisit this topic inspired by Laird's recent travels and a new report by Cake \u0026amp; Arrow. Plus, our MLB nicknames.\u003c/p\u003e\n\n\u003cp\u003eOur previous Millennial episodes ICYMI:\u003cbr\u003e\nMillennials \u0026amp; Insurance: \u003ca href=\"https://www.insurancehappyhour.com/20\" target=\"_blank\" rel=\"nofollow noopener\"\u003ePart 1\u003c/a\u003e and \u003ca href=\"https://www.insurancehappyhour.com/21\" target=\"_blank\" rel=\"nofollow noopener\"\u003ePart 2\u003c/a\u003e\u003c/p\u003e","summary":"We live in a convenience economy led mostly by the convenience generation, Millennials. Though convenience in our daily lives is valued by more than just Millennials. Becky and Laird revisit this topic inspired by Laird's recent travels and a new report by Cake \u0026 Arrow. Plus, our MLB nicknames.","date_published":"2019-05-10T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/ae8f12de-c3c4-46f7-ba08-4357df009c1e.mp3","mime_type":"audio/mp3","size_in_bytes":21073168,"duration_in_seconds":2634}]},{"id":"30bc6529-8c29-431b-95af-452cdb6ac66f","title":"Tesla is Looking to Steal Insurance Carrier's Fritos","url":"https://www.insurancehappyhour.com/45","content_text":"Becky and Laird talk about Tesla's newest foray into the realm of auto insurance through the use of quite arguably the largest single dataset of usage based metrics out there. We also get the munchies thanks to a listener.\n\nTesla and insurance: Elon Musk, the backseat insurer\n\nTesla plans to launch an insurance product ‘in about a month’\n\nApplied Systems Acquires Agency CRM System TechCanary\n\nVeruna Raises $6M With Carrier Backing; Startup Has Cloud-Based Agency Management Platform\n\nThis episode is ranked 🌶 🌶 🌶 .","content_html":"\u003cp\u003eBecky and Laird talk about Tesla's newest foray into the realm of auto insurance through the use of quite arguably the largest single dataset of usage based metrics out there. We also get the munchies thanks to a listener.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.linkedin.com/pulse/tesla-insurance-elon-musk-backseat-insurer-martha-notaras/?platform=hootsuite\" target=\"_blank\" rel=\"nofollow noopener\"\u003eTesla and insurance: Elon Musk, the backseat insurer\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://techcrunch.com/2019/04/24/tesla-plans-to-launch-an-insurance-product-in-about-a-month/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eTesla plans to launch an insurance product ‘in about a month’\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancejournal.com/news/national/2019/04/10/523377.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eApplied Systems Acquires Agency CRM System TechCanary\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.carriermanagement.com/news/2019/05/01/192861.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eVeruna Raises $6M With Carrier Backing; Startup Has Cloud-Based Agency Management Platform\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003eThis episode is ranked 🌶 🌶 🌶 .\u003c/p\u003e","summary":"Becky and Laird talk about Tesla's newest foray into the realm of auto insurance through the use of quite arguably the largest single dataset of usage based metrics out there. We also get the munchies.","date_published":"2019-05-03T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/30bc6529-8c29-431b-95af-452cdb6ac66f.mp3","mime_type":"audio/mp3","size_in_bytes":19061948,"duration_in_seconds":2382}]},{"id":"d691e2d2-765d-4e08-86e6-61f09eb26539","title":"The Blue Ocean","url":"https://www.insurancehappyhour.com/44","content_text":"GEICO spent $1.5 billion on advertising in 2018 (a more than 400% increase from their 2004 spend). Yet, their number of new policies sold has stayed about the same. Becky and Laird talk about the cost of acquiring new customers and how convenience is an important part of that. Plus, a new drinking game.\n\nMcModern | Coverager","content_html":"\u003cp\u003eGEICO spent $1.5 billion on advertising in 2018 (a more than 400% increase from their 2004 spend). Yet, their number of new policies sold has stayed about the same. Becky and Laird talk about the cost of acquiring new customers and how convenience is an important part of that. Plus, a new drinking game.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://mailchi.mp/coverager/2019news-1359665?e=4b89268163\" target=\"_blank\" rel=\"nofollow noopener\"\u003eMcModern | Coverager\u003c/a\u003e\u003c/p\u003e","summary":"GEICO spent $1.5 billion on advertising in 2018 (a more than 400% increase from their 2004 spend). Yet, their number of new policies sold has stayed about the same. Becky and Laird talk about the cost of acquiring new customers and how convenience is an important part of that. Plus, a new drinking game.","date_published":"2019-04-26T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/d691e2d2-765d-4e08-86e6-61f09eb26539.mp3","mime_type":"audio/mp3","size_in_bytes":17829177,"duration_in_seconds":2228}]},{"id":"cfdaf05a-df1e-4c37-a232-b2c5b6947050","title":"Ninjas and Chips. Just a Regular Friday Happy Hour.","url":"https://www.insurancehappyhour.com/43","content_text":"Laird and Becky discuss a new millennial-focused insurance brand. Plus, a ranking of the Frito-Lays variety chip pack.\n\nToggle(SM) Launch Marks Arrive of a Reimagined Insurance Brand Built for Digitally-Powered Consumers\nToggle Renters Insurance\nA video ranking Fritos, Doritos, Cheetos, and Lay's chips is dividing the internet","content_html":"\u003cp\u003eLaird and Becky discuss a new millennial-focused insurance brand. Plus, a ranking of the Frito-Lays variety chip pack.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.prnewswire.com/news-releases/togglesm-launch-marks-arrival-of-a-reimagined-insurance-brand-built-for-digitally-powered-consumers-300748526.html\" target=\"_blank\" rel=\"nofollow noopener\"\u003eToggle(SM) Launch Marks Arrive of a Reimagined Insurance Brand Built for Digitally-Powered Consumers\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.gettoggle.com/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eToggle Renters Insurance\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://mashable.com/article/frito-ranking-twitter-debate/#V1zipJaDUgqN\" target=\"_blank\" rel=\"nofollow noopener\"\u003eA video ranking Fritos, Doritos, Cheetos, and Lay's chips is dividing the internet\u003c/a\u003e\u003c/p\u003e","summary":"Laird and Becky discuss a new millennial-focused insurance brand. Plus, a ranking of the Frito-Lays variety chip pack.","date_published":"2019-04-19T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/cfdaf05a-df1e-4c37-a232-b2c5b6947050.mp3","mime_type":"audio/mp3","size_in_bytes":13653138,"duration_in_seconds":1706}]},{"id":"e63967e6-d161-4a7d-befe-dc485ec63aac","title":"What is the Answer to the Ultimate Podcast?","url":"https://www.insurancehappyhour.com/42","content_text":"AM Best announced that they are going to include a formal innovation assessment in their rating procedure for insurance companies. Becky and Laird discuss this news and how innovation is important from all corners of the industry, not just carriers. Plus, what is the answer to the ultimate question?\n\nAM Best Requests Comments on Draft Criteria: Scoring and Assessing Innovation\nTreading Water is Not a Strategy ","content_html":"\u003cp\u003eAM Best announced that they are going to include a formal innovation assessment in their rating procedure for insurance companies. Becky and Laird discuss this news and how innovation is important from all corners of the industry, not just carriers. Plus, what is the answer to the ultimate question?\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"http://news.ambest.com/presscontent.aspx?refnum=27732\u0026amp;altsrc=9\u0026amp;utm_campaign=ITL%20SUBSCRIPTION\u0026amp;utm_source=hs_email\u0026amp;utm_medium=email\u0026amp;utm_content=70918547\u0026amp;_hsenc=p2ANqtz-8QKAROEMfSw8vv1VMzqMkKKnd6gFPs9fXNY4-Z3R0SykqOjhdF5eAMH-HEnxPP_Cg9qxMp71QSOlgYnsgN0y7Ym_m_Ow\u0026amp;_hsmi=70918547\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAM Best Requests Comments on Draft Criteria: Scoring and Assessing Innovation\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"http://blog.insurancethoughtleadership.com/blog/treading-water-is-not-a-strategy?utm_campaign=ITL%20SUBSCRIPTION\u0026amp;utm_source=hs_email\u0026amp;utm_medium=email\u0026amp;utm_content=71237419\u0026amp;_hsenc=p2ANqtz-8ZKHTkaVBshUfFBK2Bm7IeRhwjUFoAtTj5roTpkmUfKBxZCL5DYPtmwrYcyAju-S_NM166XG5_0_qgjFQezXMAmF7xtw\u0026amp;_hsmi=71237419\" target=\"_blank\" rel=\"nofollow noopener\"\u003eTreading Water is Not a Strategy \u003c/a\u003e\u003c/p\u003e","summary":"AM Best announced that they are going to include a formal innovation assessment in their rating procedure for insurance companies. Becky and Laird discuss this news and how innovation is important from all corners of the industry, not just carriers. Plus, what is the answer to the ultimate question?","date_published":"2019-04-12T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/e63967e6-d161-4a7d-befe-dc485ec63aac.mp3","mime_type":"audio/mp3","size_in_bytes":15481083,"duration_in_seconds":1935}]},{"id":"4af92130-44de-4ee3-a8e0-0e19ae9ea083","title":"There's an App for That (With Special Guest Matt Aaron)","url":"https://www.insurancehappyhour.com/41","content_text":"In our second episode from #Elevate19, Matt Aaron from Insurance Agent Mobile App joins Laird and Becky to talk about his history, his product, and his views on interconnectivity in the industry. Plus, Becky gets called out for a comment made in a previous episode.\n\nInsurance Agent App\nFollow Insurance Agent on TwitterSpecial Guest: Matt Aaron.","content_html":"\u003cp\u003eIn our second episode from #Elevate19, Matt Aaron from Insurance Agent Mobile App joins Laird and Becky to talk about his history, his product, and his views on interconnectivity in the industry. Plus, Becky gets called out for a comment made in a previous episode.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://insuranceagentapp.com/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurance Agent App\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://twitter.com/goiagent\" target=\"_blank\" rel=\"nofollow noopener\"\u003eFollow Insurance Agent on Twitter\u003c/a\u003e\u003c/p\u003e\u003cp\u003eSpecial Guest: Matt Aaron.\u003c/p\u003e","summary":"In our second episode from #Elevate19, Matt Aaron from Insurance Agent Mobile App joins Laird and Becky to talk about his history, his product, and his views on interconnectivity in the industry. Plus, Becky gets called out for a comment made in a previous episode.","date_published":"2019-04-05T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/4af92130-44de-4ee3-a8e0-0e19ae9ea083.mp3","mime_type":"audio/mp3","size_in_bytes":14729174,"duration_in_seconds":1841}]},{"id":"ac8f492d-1a77-4926-a035-0f0f5349be60","title":"Fly Us to the Convention (On the Road at #Elevate19)","url":"https://www.insurancehappyhour.com/40","content_text":"Inspired by #Elevate19, Becky and Laird talk about the state of conventions and trade shows in the industry and what makes a good convention. Plus, a story from Bourbon Street.\n\nElevate Conference","content_html":"\u003cp\u003eInspired by #Elevate19, Becky and Laird talk about the state of conventions and trade shows in the industry and what makes a good convention. Plus, a story from Bourbon Street.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.elevateconference.com/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eElevate Conference\u003c/a\u003e\u003c/p\u003e","summary":"Inspired by #Elevate19, Becky and Laird talk about the state of conventions and trade shows in the industry and what makes a good convention. Plus, a story from Bourbon Street.","date_published":"2019-03-29T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/ac8f492d-1a77-4926-a035-0f0f5349be60.mp3","mime_type":"audio/mp3","size_in_bytes":14945050,"duration_in_seconds":1868}]},{"id":"de20db2b-c828-4bb2-a00e-953b161f2ad8","title":"You Listened, Here's Feedback","url":"https://www.insurancehappyhour.com/39","content_text":"Becky and Laird discuss some listener feedback. ","content_html":"\u003cp\u003eBecky and Laird discuss some listener feedback. \u003c/p\u003e","summary":"Becky and Laird discuss some listener feedback. ","date_published":"2019-03-22T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/de20db2b-c828-4bb2-a00e-953b161f2ad8.mp3","mime_type":"audio/mp3","size_in_bytes":18321115,"duration_in_seconds":2290}]},{"id":"217909c0-474d-4924-a7a0-cfa2b3824db3","title":"Signals from a Brass Monkey, AKA Catchy Title Goes Here","url":"https://www.insurancehappyhour.com/38","content_text":"Becky and Laird dig into the content bin to discuss Lemonade's latest transparency report, news jacking and the best time to record a podcast.\n\nThere also might be a duet.","content_html":"\u003cp\u003eBecky and Laird dig into the content bin to discuss Lemonade's latest transparency report, news jacking and the best time to record a podcast.\u003c/p\u003e\n\n\u003cp\u003eThere also might be a duet.\u003c/p\u003e","summary":"Becky and Laird dig into the content bin to discuss Lemonade's latest transparency report, news jacking and the best time to record a podcast. There also might be a duet.","date_published":"2019-03-15T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/217909c0-474d-4924-a7a0-cfa2b3824db3.mp3","mime_type":"audio/mp3","size_in_bytes":16825239,"duration_in_seconds":2103}]},{"id":"c5d57bc4-a326-4d81-bdc2-7bd61c58073a","title":"This is the End, But We Feel Fine","url":"https://www.insurancehappyhour.com/37","content_text":"It's the end of cars as we know it! Or, is it? Becky and Laird talk about the decline of car manufacturing and ownership. Plus, reading the fine print of an insurance policy paid off.\n\nCarpocalypse now: Lyft's founders are right - we're in the endgame for cars\nWoman reads fine print on insurance policy, wins $10,000 in hidden contest\nCaptain Disillusion","content_html":"\u003cp\u003eIt's the end of cars as we know it! Or, is it? Becky and Laird talk about the decline of car manufacturing and ownership. Plus, reading the fine print of an insurance policy paid off.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.businessinsider.com/carpocalypse-cars-automobile-sales-data-us-europe-2019-3\" target=\"_blank\" rel=\"nofollow noopener\"\u003eCarpocalypse now: Lyft's founders are right - we're in the endgame for cars\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.cbsnews.com/news/woman-reads-fine-print-on-insurance-policy-wins-10000-in-hidden-contest/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWoman reads fine print on insurance policy, wins $10,000 in hidden contest\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.youtube.com/channel/UCEOXxzW2vU0P-0THehuIIeg\" target=\"_blank\" rel=\"nofollow noopener\"\u003eCaptain Disillusion\u003c/a\u003e\u003c/p\u003e","summary":"It's the end of cars as we know it! Or, is it? Becky and Laird talk about the decline of car manufacturing and ownership. Plus, how reading the fine print of an insurance policy paid off.","date_published":"2019-03-08T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/c5d57bc4-a326-4d81-bdc2-7bd61c58073a.mp3","mime_type":"audio/mp3","size_in_bytes":19297050,"duration_in_seconds":2412}]},{"id":"03124e1a-fb60-4c1f-b9f8-43c30a7afc05","title":"Is the Next Generation of Insurance a Peeping Tom?","url":"https://www.insurancehappyhour.com/36","content_text":"Insurers are increasingly using non-traditional sources such as social media to learn more about consumers in an attempt suss out high-risk behavior. Join Becky and Laird as they talk about the risks of using this type of data and how it impacts the privacy of today’s insureds. \n\nAs a bonus, stick around and learn how giraffes have become carpet bombing flying carnivores who use their long necks to peep into your windows.\n\nWhy the Life-Insurance Industry Wants to Creep on Your Instagram","content_html":"\u003cp\u003eInsurers are increasingly using non-traditional sources such as social media to learn more about consumers in an attempt suss out high-risk behavior. Join Becky and Laird as they talk about the risks of using this type of data and how it impacts the privacy of today’s insureds. \u003c/p\u003e\n\n\u003cp\u003eAs a bonus, stick around and learn how giraffes have become carpet bombing flying carnivores who use their long necks to peep into your windows.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.newyorker.com/culture/cultural-comment/why-the-life-insurance-industry-wants-to-creep-on-your-instagram?utm_source=nextdraft\u0026amp;utm_medium=email\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWhy the Life-Insurance Industry Wants to Creep on Your Instagram\u003c/a\u003e\u003c/p\u003e","summary":"Insurers are increasingly using non-traditional sources such as social media to learn more about consumers in an attempt suss out high-risk behavior. Join Becky and Laird as they talk about the risks of using this type of data and how it impacts the privacy of today’s insureds.","date_published":"2019-03-01T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/03124e1a-fb60-4c1f-b9f8-43c30a7afc05.mp3","mime_type":"audio/mp3","size_in_bytes":17249050,"duration_in_seconds":2156}]},{"id":"1df93b8c-910f-493b-8e43-679eb32bf857","title":"The Lost Files: #MeToo and Insurance","url":"https://www.insurancehappyhour.com/35","content_text":"Though it has not been as publicly discussed as it has in other industries, the insurance industry has its share of #MeToo moments and stories. \n\nThe P/C Insurance Industry's #MeToo Moments","content_html":"\u003cp\u003eThough it has not been as publicly discussed as it has in other industries, the insurance industry has its share of #MeToo moments and stories. \u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.carriermanagement.com/features/2018/08/27/183076.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThe P/C Insurance Industry's #MeToo Moments\u003c/a\u003e\u003c/p\u003e","summary":"Though it has not been as publicly discussed as it has in other industries, the insurance industry has its share of #MeToo moments and stories. ","date_published":"2019-02-15T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/1df93b8c-910f-493b-8e43-679eb32bf857.mp3","mime_type":"audio/mp3","size_in_bytes":23009155,"duration_in_seconds":2876}]},{"id":"a2af5804-c6b3-4c97-99f9-3845b019b961","title":"You Know... Technology Really Can Make a Difference","url":"https://www.insurancehappyhour.com/34","content_text":"The M\u0026amp;A activity of the IA channel hit a record high in 2018. We discuss these transactions and what that means for the industry. Plus, Laird talks about his tic he discovered thanks to the podcast, and we share a little behind the scenes insight at the videos we do for our day jobs.\n\nInsurance agency mergers \u0026amp; acquisitions hit record level in 2018, Optis says","content_html":"\u003cp\u003eThe M\u0026amp;A activity of the IA channel hit a record high in 2018. We discuss these transactions and what that means for the industry. Plus, Laird talks about his tic he discovered thanks to the podcast, and we share a little behind the scenes insight at the videos we do for our day jobs.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.propertycasualty360.com/2019/01/30/insurance-agency-mergers-acquisitions-hit-record-level-in-2018-optis-says\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurance agency mergers \u0026amp; acquisitions hit record level in 2018, Optis says\u003c/a\u003e\u003c/p\u003e","summary":"The M\u0026A activity of the IA channel hit a record high in 2018. We discuss these transactions and what that means for the industry. Plus, Laird talks about his tic he discovered thanks to the podcast, and we share a little behind the scenes insight at the videos we do for our day jobs.","date_published":"2019-02-08T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/a2af5804-c6b3-4c97-99f9-3845b019b961.mp3","mime_type":"audio/mp3","size_in_bytes":19409063,"duration_in_seconds":2426}]},{"id":"f38010c0-9f6b-48ce-ad40-6040893f0ac3","title":"Whats so super about bowling? (and other misleading titles)","url":"https://www.insurancehappyhour.com/33","content_text":"Today Laird is writing the episode summary so it will be less creative than a Family Guy cutaway....\n\nToday we talk about this weekend's \"big game\"® ™ ℠ and how professional sports such as the football, hockey and soccer might be dying pastimes due to the increased liability created by today's faster, stronger athletes (and their litigious lawyers). \n\nFor the NFL and all of football, a new threat: an evaporating insurance market\nWill insurance destroy America's favorite sport?\nFreakonomics podcast: How Much Brain Damage Do I Have?\n\nNow if only bowling became a contact sport.  That'd I'd watch.","content_html":"\u003cp\u003e\u003cem\u003eToday Laird is writing the episode summary so it will be less creative than a Family Guy cutaway....\u003c/em\u003e\u003c/p\u003e\n\n\u003cp\u003eToday we talk about this weekend's \"big game\"® ™ ℠ and how professional sports such as the football, hockey and soccer might be dying pastimes due to the increased liability created by today's faster, stronger athletes (and their litigious lawyers). \u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.si.com/nfl/2019/01/17/nfl-no-more-general-liability-insurance-covering-head-trauma\" target=\"_blank\" rel=\"nofollow noopener\"\u003eFor the NFL and all of football, a new threat: an evaporating insurance market\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancebusinessmag.com/us/news/breaking-news/will-insurance-destroy-americas-favorite-sport-122643.aspx\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWill insurance destroy America's favorite sport?\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"http://freakonomics.com/podcast/brain-damage/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eFreakonomics podcast: How Much Brain Damage Do I Have?\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003eNow if only bowling became a contact sport.  That'd I'd watch.\u003c/p\u003e","summary":"Today we talk about this weekend's \"big game\"® ™ ℠ and how professional sports such as the football, hockey and soccer might be dying pastimes due to the increased liability created by today's faster, stronger athletes (and their litigious lawyers). ","date_published":"2019-02-01T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/f38010c0-9f6b-48ce-ad40-6040893f0ac3.mp3","mime_type":"audio/mp3","size_in_bytes":15921194,"duration_in_seconds":1990}]},{"id":"cf9fb066-a138-410d-aa87-996342d45b0f","title":"Lead Gen is Hard, Y'all","url":"https://www.insurancehappyhour.com/32","content_text":"Policygenius recently expanded into other lines of business, including auto insurance. Only, their auto insurance offering, unlike their other offerings, is based on a referral model. So, Laird and Becky discuss this news and how lead generation in the industry has changed, including buying leads from lead providers. Plus, we talk about our recent technology challenges.\n\nPolicygenius Enters P/C World With Auto and Home Options\nYou're Better Than That","content_html":"\u003cp\u003ePolicygenius recently expanded into other lines of business, including auto insurance. Only, their auto insurance offering, unlike their other offerings, is based on a referral model. So, Laird and Becky discuss this news and how lead generation in the industry has changed, including buying leads from lead providers. Plus, we talk about our recent technology challenges.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.carriermanagement.com/news/2019/01/16/188640.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003ePolicygenius Enters P/C World With Auto and Home Options\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://coverager.com/youre-better-than-that\" target=\"_blank\" rel=\"nofollow noopener\"\u003eYou're Better Than That\u003c/a\u003e\u003c/p\u003e","summary":"Policygenius recently expanded into other lines of business, including auto insurance. Only, their auto insurance offering, unlike their other offerings, is based on a referral model. So, Laird and Becky discuss this news and how lead generation in the industry has changed, including buying leads from lead providers. Plus, we talk about our recent technology challenges.","date_published":"2019-01-25T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/cf9fb066-a138-410d-aa87-996342d45b0f.mp3","mime_type":"audio/mp3","size_in_bytes":19241044,"duration_in_seconds":2405}]},{"id":"2569fc73-e87c-47bd-9a19-c3f59f9892fb","title":"How Successful Insurance Agencies Stand Out","url":"https://www.insurancehappyhour.com/31","content_text":"Becky and Laird talk about the traits of successful independent insurance agents. Also, it's been one year of Insurance Happy Hour, and we share some of our favorite episodes from the first year.\n\nGrowth in 2019: Five common themes of successful independent insurance agents\nWhat will be insurance's biggest challenge in 2019?\nWelcome to Costco from 'Idiocracy'\nFavorite episodes from the first year of Insurance Happy Hour:\nMillennials \u0026amp; Insurance: Part 1\nMillennials \u0026amp; Insurance: Part 2\nOn the Road at #Elevate18\nLemonade's Policy 2.0 (with guest Joey Giangola)\nSomething Funnier (with guest Justin Costa)\nNot Your Normal InsureTech Happy Hour\nSeason 2!\nWhy We Started a Podcast","content_html":"\u003cp\u003eBecky and Laird talk about the traits of successful independent insurance agents. Also, it's been one year of Insurance Happy Hour, and we share some of our favorite episodes from the first year.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.propertycasualty360.com/2019/01/08/growth-in-2019-five-common-themes-of-successful-independent-insurance-agents/?kw=Growth%20in%202019:%20Five%20common%20themes%20of%20successful%20independent%20insurance%20agents\u0026amp;utm_source=email\u0026amp;utm_medium=enl\u0026amp;utm_campaign=newsflash\u0026amp;utm_content=20190108\u0026amp;utm_term=pc360\" target=\"_blank\" rel=\"nofollow noopener\"\u003eGrowth in 2019: Five common themes of successful independent insurance agents\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancebusinessmag.com/us/opinion/what-will-be-insurances-biggest-challenge-in-2019-121018.aspx\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWhat will be insurance's biggest challenge in 2019?\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.youtube.com/watch?v=Py6gMdV5uKY\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWelcome to Costco from 'Idiocracy'\u003c/a\u003e\u003cbr\u003e\nFavorite episodes from the first year of Insurance Happy Hour:\u003cbr\u003e\n\u003ca href=\"https://www.insurancehappyhour.com/20\" target=\"_blank\" rel=\"nofollow noopener\"\u003eMillennials \u0026amp; Insurance: Part 1\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancehappyhour.com/21\" target=\"_blank\" rel=\"nofollow noopener\"\u003eMillennials \u0026amp; Insurance: Part 2\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancehappyhour.com/14\" target=\"_blank\" rel=\"nofollow noopener\"\u003eOn the Road at #Elevate18\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancehappyhour.com/15\" target=\"_blank\" rel=\"nofollow noopener\"\u003eLemonade's Policy 2.0 (with guest Joey Giangola)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancehappyhour.com/24\" target=\"_blank\" rel=\"nofollow noopener\"\u003eSomething Funnier (with guest Justin Costa)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancehappyhour.com/23\" target=\"_blank\" rel=\"nofollow noopener\"\u003eNot Your Normal InsureTech Happy Hour\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancehappyhour.com/25\" target=\"_blank\" rel=\"nofollow noopener\"\u003eSeason 2!\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancehappyhour.com/7\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWhy We Started a Podcast\u003c/a\u003e\u003c/p\u003e","summary":"Becky and Laird talk about the traits of successful independent insurance agents. Also, it's been one year of Insurance Happy Hour, and we share some of our favorite episodes from the first year.","date_published":"2019-01-18T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/2569fc73-e87c-47bd-9a19-c3f59f9892fb.mp3","mime_type":"audio/mp3","size_in_bytes":19641239,"duration_in_seconds":2455}]},{"id":"99896bf0-27a9-432f-bdd4-fddc1a34fde9","title":"Digging Into the Root of the Problem","url":"https://www.insurancehappyhour.com/30","content_text":"Loss ratio is one of the most important metrics for insurance carriers. Becky and Laird talk about the loss ratio from the third quarter of 2018 for insuretech startup Root specifically and this critical metric in general. Plus, Laird gets on his soapbox about lazy insurance agents, and Becky has a confession.\n\n'Root' of the Problem: Why One InsurTech's Loss Ratios Still Disappoint","content_html":"\u003cp\u003eLoss ratio is one of the most important metrics for insurance carriers. Becky and Laird talk about the loss ratio from the third quarter of 2018 for insuretech startup Root specifically and this critical metric in general. Plus, Laird gets on his soapbox about lazy insurance agents, and Becky has a confession.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.carriermanagement.com/features/2018/12/17/187715.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003e'Root' of the Problem: Why One InsurTech's Loss Ratios Still Disappoint\u003c/a\u003e\u003c/p\u003e","summary":"Loss ratio is one of the most important metrics for insurance carriers. Becky and Laird talk about the loss ratio from the third quarter of 2018 for insuretech startup Root specifically and this critical metric in general. Plus, Laird gets on his soapbox about lazy insurance agents, and Becky has a confession.","date_published":"2019-01-11T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/99896bf0-27a9-432f-bdd4-fddc1a34fde9.mp3","mime_type":"audio/mp3","size_in_bytes":18950771,"duration_in_seconds":2368}]},{"id":"f88f6b40-0cbf-48d2-a6f9-da32b14c6abf","title":"A Convenient Truth","url":"https://www.insurancehappyhour.com/29","content_text":"Does convenience matter as much as some think it does in the insurance customer experience? Becky and Laird discuss convenience versus quality. Plus, a new year, a new password. And, Laird had an unexpected event this week.\n\nIt's Very Convenient to Be Convenient","content_html":"\u003cp\u003eDoes convenience matter as much as some think it does in the insurance customer experience? Becky and Laird discuss convenience versus quality. Plus, a new year, a new password. And, Laird had an unexpected event this week.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://coverager.com/its-very-convenient-to-be-convenient/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eIt's Very Convenient to Be Convenient\u003c/a\u003e\u003c/p\u003e","summary":"Does convenience matter as much as some think it does in the insurance customer experience? Becky and Laird discuss convenience versus quality. Plus, a new year, a new password. And, Laird had an unexpected event this week.","date_published":"2019-01-04T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/f88f6b40-0cbf-48d2-a6f9-da32b14c6abf.mp3","mime_type":"audio/mp3","size_in_bytes":20265044,"duration_in_seconds":2533}]},{"id":"1e8c0aa3-a638-48dd-ba9b-52f0ffe1ddcb","title":"Agents vs Bots","url":"https://www.insurancehappyhour.com/28","content_text":"State Farm released a commercial that many said was a jab at Lemonade. Laird and Becky talk about the commercial and how bots can help improve the customer experience, but we still need people in the insurance industry. Plus, we talk about New Years and one of Becky's pet peeves.\n\nWhat consumer data reveals about insurance agents vs. bots\nRoboAgent | State Farm Commercial\nCustomers Vote: State Farm or Lemonade?","content_html":"\u003cp\u003eState Farm released a commercial that many said was a jab at Lemonade. Laird and Becky talk about the commercial and how bots can help improve the customer experience, but we still need people in the insurance industry. Plus, we talk about New Years and one of Becky's pet peeves.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.propertycasualty360.com/2018/12/11/what-consumer-data-reveals-about-agents-vs-bots\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWhat consumer data reveals about insurance agents vs. bots\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.youtube.com/watch?v=KIWfc9aI1YI\" target=\"_blank\" rel=\"nofollow noopener\"\u003eRoboAgent | State Farm Commercial\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"http://insurancethoughtleadership.com/customers-vote-state-farm-or-lemonade\" target=\"_blank\" rel=\"nofollow noopener\"\u003eCustomers Vote: State Farm or Lemonade?\u003c/a\u003e\u003c/p\u003e","summary":"State Farm released a commercial that many said was a jab at Lemonade. Laird and Becky talk about the commercial and how bots can help improve the customer experience, but we still need people in the insurance industry. Plus, we talk about New Years and one of Becky's pet peeves.","date_published":"2018-12-28T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/1e8c0aa3-a638-48dd-ba9b-52f0ffe1ddcb.mp3","mime_type":"audio/mp3","size_in_bytes":17113213,"duration_in_seconds":2139}]},{"id":"69d2a7d9-a36c-4134-a230-50032975e28b","title":"The Insurance (Christmas) Shopping Experience","url":"https://www.insurancehappyhour.com/27","content_text":"We discuss the J.D. Power 2018 Insurance Shopping Study and how the industry can and should provide a better experience to consumers. Plus, we talk Toys \"R\" Us, holiday shopping, and some of our holiday favorites.\n\nAuto Insurers Double Down on Ads and Digital Investment as Shopping Stagnates, J.D. Power Finds\nWhat a Toys \"R\" Us Comeback Could Look Like","content_html":"\u003cp\u003eWe discuss the J.D. Power 2018 Insurance Shopping Study and how the industry can and should provide a better experience to consumers. Plus, we talk Toys \"R\" Us, holiday shopping, and some of our holiday favorites.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.jdpower.com/business/press-releases/jd-power-2018-us-insurance-shopping-study\" target=\"_blank\" rel=\"nofollow noopener\"\u003eAuto Insurers Double Down on Ads and Digital Investment as Shopping Stagnates, J.D. Power Finds\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://hbr.org/2018/11/what-a-toys-r-us-comeback-could-look-like\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWhat a Toys \"R\" Us Comeback Could Look Like\u003c/a\u003e\u003c/p\u003e","summary":"We discuss a study of the insurance shopping experience and how the industry can and should provide a better experience to consumers. Plus, we talk Toys \"R\" Us and holiday shopping.","date_published":"2018-12-21T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/69d2a7d9-a36c-4134-a230-50032975e28b.mp3","mime_type":"audio/mp3","size_in_bytes":21105141,"duration_in_seconds":2638}]},{"id":"56758e37-8a99-4791-9f32-e3a7e3cce8c8","title":"Technology for the Future","url":"https://www.insurancehappyhour.com/26","content_text":"We discuss the technology predictions Gartner made for the next five years. Plus, where we do our best thinking.\n\nGartner's Top 10 Tech Predictions for 2019 and Beyond\nMozilla's shopping guide to know what data the products you buy are collecting\nTargeted Holiday Advertising | Marketoonist","content_html":"\u003cp\u003eWe discuss the technology predictions Gartner made for the next five years. Plus, where we do our best thinking.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.dig-in.com/list/gartners-top-10-tech-predictions-for-2019-and-beyond\" target=\"_blank\" rel=\"nofollow noopener\"\u003eGartner's Top 10 Tech Predictions for 2019 and Beyond\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://foundation.mozilla.org/en/privacynotincluded/about/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eMozilla's shopping guide to know what data the products you buy are collecting\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://marketoonist.com/2014/12/targeted.html\" target=\"_blank\" rel=\"nofollow noopener\"\u003eTargeted Holiday Advertising | Marketoonist\u003c/a\u003e\u003c/p\u003e","summary":"We discuss the technology predictions Gartner made for the next five years. Plus, where we do our best thinking.","date_published":"2018-12-14T13:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/56758e37-8a99-4791-9f32-e3a7e3cce8c8.mp3","mime_type":"audio/mp3","size_in_bytes":18369181,"duration_in_seconds":2296}]},{"id":"df1aac2a-d7a1-44f3-822f-e8964ed1e5fd","title":"Season 2!","url":"https://www.insurancehappyhour.com/25","content_text":"Welcome to season 2 of Insurance Happy Hour! In the first episode of our second season, Becky and Laird talk about some of the big industry news from the last couple months. Plus, what we've been up to the last couple months.\n\nGoogle Invests in Insurance Agency Software Firm Applied Systems\nGoogle's Investment in Applied Systems is Good for All Agents and Brokers\nLemonade announces global expansion plans\nITC Acquires Assurance Systems","content_html":"\u003cp\u003eWelcome to season 2 of Insurance Happy Hour! In the first episode of our second season, Becky and Laird talk about some of the big industry news from the last couple months. Plus, what we've been up to the last couple months.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancejournal.com/news/national/2018/10/17/504780.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eGoogle Invests in Insurance Agency Software Firm Applied Systems\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://steveanderson.com/2018/10/25/why-googles-investment-in-applied-systems-is-good-for-all-agents-and-brokers/?\u0026amp;\" target=\"_blank\" rel=\"nofollow noopener\"\u003eGoogle's Investment in Applied Systems is Good for All Agents and Brokers\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancebusinessmag.com/us/news/breaking-news/lemonade-announces-global-expansion-plans-117529.aspx\" target=\"_blank\" rel=\"nofollow noopener\"\u003eLemonade announces global expansion plans\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.getitc.com/release/2018/11/05/itc-acquires-assurance-systems-incorporated#.XAmp-dtKiHs\" target=\"_blank\" rel=\"nofollow noopener\"\u003eITC Acquires Assurance Systems\u003c/a\u003e\u003c/p\u003e","summary":"Welcome to season 2 of Insurance Happy Hour! In the first episode of our second season, Becky and Laird talk about some of the big industry news from the last couple months. Plus, what we've been up to the last couple months.","date_published":"2018-12-07T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/df1aac2a-d7a1-44f3-822f-e8964ed1e5fd.mp3","mime_type":"audio/mp3","size_in_bytes":22529128,"duration_in_seconds":2816}]},{"id":"c729ec80-9109-4754-bee7-924546422587","title":"Something Funnier","url":"https://www.insurancehappyhour.com/24","content_text":"Special guest Justin Costa is back in our second episode from InsureTech Connect! We talk to him about his take on this industry event and revisit a previous topic on people as brands.Special Guest: Justin Costa.","content_html":"\u003cp\u003eSpecial guest Justin Costa is back in our second episode from InsureTech Connect! We talk to him about his take on this industry event and revisit a previous topic on people as brands.\u003c/p\u003e\u003cp\u003eSpecial Guest: Justin Costa.\u003c/p\u003e","summary":"Special guest Justin Costa is back in our second episode from InsureTech Connect! We talk to him about his take on this industry event and revisit a previous topic on people as brands.","date_published":"2018-10-19T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/c729ec80-9109-4754-bee7-924546422587.mp3","mime_type":"audio/mp3","size_in_bytes":21083007,"duration_in_seconds":2235}]},{"id":"4f02e522-b9d3-4627-a08a-ec67a4335c11","title":"Not Your Normal InsureTech Happy Hour","url":"https://www.insurancehappyhour.com/23","content_text":"On the road at InsureTech Connect 2018 in Las Vegas. We discuss the conference, insuretech trends, and our takeaways from this massive industry event.","content_html":"\u003cp\u003eOn the road at InsureTech Connect 2018 in Las Vegas. We discuss the conference, insuretech trends, and our takeaways from this massive industry event.\u003c/p\u003e","summary":"On the road at InsureTech Connect 2018 in Las Vegas. We discuss the conference, insuretech trends, and our takeaways from this massive industry event.","date_published":"2018-10-12T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/4f02e522-b9d3-4627-a08a-ec67a4335c11.mp3","mime_type":"audio/mp3","size_in_bytes":19649995,"duration_in_seconds":2056}]},{"id":"ce0f4c78-96d7-4045-900d-f29da330a2e0","title":"When Disaster Strikes","url":"https://www.insurancehappyhour.com/22","content_text":"Disasters are a great time for insurance agents to show their value by helping their clients. We talk about how agents can do that. Also, we talk about how the insurance industry is great for a long-term career.\n\n7 Ways to Help Clients Survive Hurricanes (and Other Disasters)\nIsaac's Storm by Erik Larson","content_html":"\u003cp\u003eDisasters are a great time for insurance agents to show their value by helping their clients. We talk about how agents can do that. Also, we talk about how the insurance industry is great for a long-term career.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancejournal.com/news/southeast/2018/09/12/500875.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003e7 Ways to Help Clients Survive Hurricanes (and Other Disasters)\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.amazon.com/Isaacs-Storm-Deadliest-Hurricane-History/dp/0375708278\" target=\"_blank\" rel=\"nofollow noopener\"\u003eIsaac's Storm by Erik Larson\u003c/a\u003e\u003c/p\u003e","summary":"Disasters are a great time for insurance agents to show their value by helping their clients. We talk about how agents can do that. Also, we talk about how the insurance industry is great for a long-term career.","date_published":"2018-09-28T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/ce0f4c78-96d7-4045-900d-f29da330a2e0.mp3","mime_type":"audio/mp3","size_in_bytes":19586007,"duration_in_seconds":2048}]},{"id":"a3f3d58a-9927-48c9-a49e-9e3082ff8ed9","title":"Millennials \u0026 Insurance: Part 2","url":"https://www.insurancehappyhour.com/21","content_text":"Millennials will eclipse the baby boomers as the largest living generation. The insurance industry needs to start changing to meet the needs of this group. In this second part, we discuss the key findings of the white paper from Cake \u0026amp; Arrow on values and priorities of millennials.\n\nDownload white paper from Cake \u0026amp; Arrow... Insurance \u0026amp; Millennials: A Coming of Age","content_html":"\u003cp\u003eMillennials will eclipse the baby boomers as the largest living generation. The insurance industry needs to start changing to meet the needs of this group. In this second part, we discuss the key findings of the white paper from Cake \u0026amp; Arrow on values and priorities of millennials.\u003c/p\u003e\n\n\u003cp\u003eDownload white paper from Cake \u0026amp; Arrow... \u003ca href=\"http://go.cakeandarrow.com/insurance-and-millennials-a-coming-of-age\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurance \u0026amp; Millennials: A Coming of Age\u003c/a\u003e\u003c/p\u003e","summary":"Millennials will eclipse the baby boomers as the largest living generation. The insurance industry needs to start changing to meet the needs of this group. In this second part, we discuss the key findings of the white paper from Cake \u0026 Arrow on values and priorities of millennials.","date_published":"2018-08-31T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/a3f3d58a-9927-48c9-a49e-9e3082ff8ed9.mp3","mime_type":"audio/mp3","size_in_bytes":29418079,"duration_in_seconds":3277}]},{"id":"52a89ff7-c0fa-4ec1-b8d0-2fa16bb7509a","title":"Millennials \u0026 Insurance: Part 1","url":"https://www.insurancehappyhour.com/20","content_text":"Millennials will eclipse the baby boomers as the largest living generation. The insurance industry needs to start changing to meet the needs of this group. In the first episode of two about millennials and insurance, we discuss millennial myths and how the industry communicates with the generation.","content_html":"\u003cp\u003eMillennials will eclipse the baby boomers as the largest living generation. The insurance industry needs to start changing to meet the needs of this group. In the first episode of two about millennials and insurance, we discuss millennial myths and how the industry communicates with the generation.\u003c/p\u003e","summary":"Millennials will eclipse the baby boomers as the largest living generation. The insurance industry needs to start changing to meet the needs of this group. In the first episode of two about millennials and insurance, we discuss millennial myths and how the industry communicates with the generation.","date_published":"2018-08-24T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/52a89ff7-c0fa-4ec1-b8d0-2fa16bb7509a.mp3","mime_type":"audio/mp3","size_in_bytes":22594060,"duration_in_seconds":2424}]},{"id":"de712777-150c-4c7a-827b-d00bc73b023e","title":"Can a Person Be a Brand?","url":"https://www.insurancehappyhour.com/19","content_text":"Can a person be a brand? We have opinions. In other #InsuranceHappyHour news, we're now on Spotify!","content_html":"\u003cp\u003eCan a person be a brand? We have opinions. In other #InsuranceHappyHour news, we're now on Spotify!\u003c/p\u003e","summary":"Can a person be a brand? We have opinions. In other #InsuranceHappyHour news, we're now on Spotify!","date_published":"2018-08-17T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/de712777-150c-4c7a-827b-d00bc73b023e.mp3","mime_type":"audio/mp3","size_in_bytes":19002118,"duration_in_seconds":1975}]},{"id":"f3510dfc-01fa-4e6c-b51f-a0e30076745e","title":"The Privacy of Your DNA","url":"https://www.insurancehappyhour.com/18","content_text":"When you submit your DNA to a genetic-testing company, should the data remain private? Or, should those companies be allowed to share your data with insurance companies, employers or government agencies?  \n\nConcerns Mount over Data Privacy Guidelines Set by Genetic-Testing Companies\nHow DNA Testing Botched My Family's Heritage, and Probably Yours, Too\nBook: I'll Be Gone in the Dark by Michelle McNamara\nVideo: The agony of trying to unsubscribe | James Veitch\nVideo: This is what happens when you reply to spam email | James Veitch","content_html":"\u003cp\u003eWhen you submit your DNA to a genetic-testing company, should the data remain private? Or, should those companies be allowed to share your data with insurance companies, employers or government agencies?  \u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancejournal.com/news/national/2018/08/03/497037.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eConcerns Mount over Data Privacy Guidelines Set by Genetic-Testing Companies\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://gizmodo.com/how-dna-testing-botched-my-familys-heritage-and-probab-1820932637\" target=\"_blank\" rel=\"nofollow noopener\"\u003eHow DNA Testing Botched My Family's Heritage, and Probably Yours, Too\u003c/a\u003e\u003cbr\u003e\nBook: \u003ca href=\"https://www.amazon.com/Ill-Be-Gone-Dark-Obsessive/dp/0062319787\" target=\"_blank\" rel=\"nofollow noopener\"\u003eI'll Be Gone in the Dark\u003c/a\u003e by Michelle McNamara\u003cbr\u003e\nVideo: \u003ca href=\"https://www.youtube.com/watch?v=Dceyy0cX6J4\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThe agony of trying to unsubscribe | James Veitch\u003c/a\u003e\u003cbr\u003e\nVideo: \u003ca href=\"https://www.youtube.com/watch?v=_QdPW8JrYzQ\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThis is what happens when you reply to spam email | James Veitch\u003c/a\u003e\u003c/p\u003e","summary":"When you submit your DNA to a genetic-testing company, should the data remain private? Or, should those companies be allowed to share your data with insurance companies, employers or government agencies?  ","date_published":"2018-08-10T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/f3510dfc-01fa-4e6c-b51f-a0e30076745e.mp3","mime_type":"audio/mp3","size_in_bytes":22114034,"duration_in_seconds":2364}]},{"id":"bed5d558-0ed2-49eb-b46e-0155042db959","title":"The Scary World of Cybersecurity","url":"https://www.insurancehappyhour.com/17","content_text":"Sixty-two percent of agencies are concerned or very concerned about cybersecurity. In this episode, we talk about the cybersecurity portion of the Insurance Digital Transformation survey. Plus, we discuss the top insurance brands according to YouGov's rankings, and Laird has a bone to pick with Becky.\n\nInsurance Digital Transformation Survey\nInsurance Digital Revolution\nThe number one insurance brand in America is...","content_html":"\u003cp\u003eSixty-two percent of agencies are concerned or very concerned about cybersecurity. In this episode, we talk about the cybersecurity portion of the Insurance Digital Transformation survey. Plus, we discuss the top insurance brands according to YouGov's rankings, and Laird has a bone to pick with Becky.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"http://files.constantcontact.com/0c8a5a2d401/6206587c-8e6d-4248-af01-de4bdf5dcc57.pdf\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurance Digital Transformation Survey\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancedigitalrevolution.org/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurance Digital Revolution\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancebusinessmag.com/us/news/breaking-news/the-number-one-insurance-brand-in-america-is----107597.aspx\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThe number one insurance brand in America is...\u003c/a\u003e\u003c/p\u003e","summary":"Sixty-two percent of agencies are concerned or very concerned about cybersecurity. In this episode, we talk about the cybersecurity portion of the Insurance Digital Transformation survey. Plus, we discuss the top insurance brands according to YouGov's rankings, and Laird has a bone to pick with Becky.","date_published":"2018-08-03T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/bed5d558-0ed2-49eb-b46e-0155042db959.mp3","mime_type":"audio/mp3","size_in_bytes":22118650,"duration_in_seconds":2364}]},{"id":"243b850d-5862-4f6a-abff-0d95df08c87c","title":"The Digital Transformation","url":"https://www.insurancehappyhour.com/16","content_text":"According to a recent survey, 95 percent of agents see technology as important or very important to their success. In this episode, we unpack some of the findings of the Insurance Digital Transformation survey. Plus, we talk more about 'find your passion' as career advice.\n\nInsurance Digital Transformation Survey\nInsurance Digital Revolution\n'Find Your Passion' is Awful Advice","content_html":"\u003cp\u003eAccording to a recent survey, 95 percent of agents see technology as important or very important to their success. In this episode, we unpack some of the findings of the Insurance Digital Transformation survey. Plus, we talk more about 'find your passion' as career advice.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"http://files.constantcontact.com/0c8a5a2d401/6206587c-8e6d-4248-af01-de4bdf5dcc57.pdf\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurance Digital Transformation Survey\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.insurancedigitalrevolution.org/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurance Digital Revolution\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.theatlantic.com/science/archive/2018/07/find-your-passion-is-terrible-advice/564932/\" target=\"_blank\" rel=\"nofollow noopener\"\u003e'Find Your Passion' is Awful Advice\u003c/a\u003e\u003c/p\u003e","summary":"According to a recent survey, 95 percent of agents see technology as important or very important to their success. In this episode, we unpack some of the findings of the Insurance Digital Transformation survey. Plus, we talk more about 'find your passion' as career advice.","date_published":"2018-07-13T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/243b850d-5862-4f6a-abff-0d95df08c87c.mp3","mime_type":"audio/mp3","size_in_bytes":22946557,"duration_in_seconds":2468}]},{"id":"081b32d1-8bc5-4eac-bdfa-ce2c0d36bad3","title":"Lemonade's Policy 2.0 (with our first guest Joey Giangola!)","url":"https://www.insurancehappyhour.com/15","content_text":"We discuss Lemonade's Policy 2.0 with our first special guest Joey Giangola. Plus, we talk to Joey more about #Elevate18 and he shares his thoughts on #InsuranceHappyHour.\n\nLemonade Proposes Open Source Insurance Policy for All to Change, AdoptSpecial Guest: Joey Giangola.","content_html":"\u003cp\u003eWe discuss Lemonade's Policy 2.0 with our first special guest Joey Giangola. Plus, we talk to Joey more about #Elevate18 and he shares his thoughts on #InsuranceHappyHour.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancejournal.com/news/national/2018/05/21/489871.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eLemonade Proposes Open Source Insurance Policy for All to Change, Adopt\u003c/a\u003e\u003c/p\u003e\u003cp\u003eSpecial Guest: Joey Giangola.\u003c/p\u003e","summary":"We discuss Lemonade's Policy 2.0 with our first special guest Joey Giangola. Plus, we talk to Joey more about #Elevate18 and he shares his thoughts on #InsuranceHappyHour.","date_published":"2018-07-06T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/081b32d1-8bc5-4eac-bdfa-ce2c0d36bad3.mp3","mime_type":"audio/mp3","size_in_bytes":23074524,"duration_in_seconds":2484}]},{"id":"50f9c969-7866-4225-a2c1-1cc013ad323e","title":"On the Road at #Elevate18","url":"https://www.insurancehappyhour.com/14","content_text":"We were on the road this week and recorded at Agency Nation/TrustedChoice.com's conference Elevate. Also, we discuss how marketing is an investment and what to do instead of cutting marketing when money gets tight.\n\nElevate\n\n","content_html":"\u003cp\u003eWe were on the road this week and recorded at Agency Nation/TrustedChoice.com's conference Elevate. Also, we discuss how marketing is an investment and what to do instead of cutting marketing when money gets tight.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.elevateconference.com/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eElevate\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003cimg src=\"https://www.getitc.com/emailmarketing/customercommunications/images/safeco-lead-source-board.jpg\" alt=\"The Safeco lead source board at Elevate\"\u003e\u003c/p\u003e","summary":"We were on the road this week and recorded at Agency Nation/TrustedChoice.com's conference Elevate. Also, we discuss how marketing is an investment and what to do instead of cutting marketing when money gets tight.","date_published":"2018-06-29T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/50f9c969-7866-4225-a2c1-1cc013ad323e.mp3","mime_type":"audio/mp3","size_in_bytes":23514444,"duration_in_seconds":2539}]},{"id":"73ce72ce-9603-4d26-8411-4a3454530e28","title":"Signs an InsureTech Will Fail","url":"https://www.insurancehappyhour.com/13","content_text":"We discuss the signs of why an insuretech startup might fail and how they can succeed.\n\nHey InsurTechs: Here's why you will likely fail\n\nBad Blood: Secrets and Lies in a Silicon Valley Startup\n\nWill you be at Elevate 2018? Let us know (@lrixford or @beckylschroeder). We'd love to meet you!","content_html":"\u003cp\u003eWe discuss the signs of why an insuretech startup might fail and how they can succeed.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.propertycasualty360.com/2018/06/08/hey-insurtechs-heres-why-you-will-likely-fail/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eHey InsurTechs: Here's why you will likely fail\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.amazon.com/Bad-Blood-Secrets-Silicon-Startup/dp/152473165X/ref=sr_1_2?ie=UTF8\u0026amp;qid=1529520390\u0026amp;sr=8-2\u0026amp;keywords=bad+blood\" target=\"_blank\" rel=\"nofollow noopener\"\u003eBad Blood: Secrets and Lies in a Silicon Valley Startup\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003eWill you be at Elevate 2018? Let us know (\u003ca href=\"https://twitter.com/lrixford\" target=\"_blank\" rel=\"nofollow noopener\"\u003e@lrixford\u003c/a\u003e or \u003ca href=\"https://twitter.com/beckylschroeder\" target=\"_blank\" rel=\"nofollow noopener\"\u003e@beckylschroeder\u003c/a\u003e). We'd love to meet you!\u003c/p\u003e","summary":"We discuss the signs of why an insuretech startup might fail and how they can succeed.","date_published":"2018-06-22T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/73ce72ce-9603-4d26-8411-4a3454530e28.mp3","mime_type":"audio/mp3","size_in_bytes":23594241,"duration_in_seconds":2549}]},{"id":"f6e8d463-95a1-4596-b4a6-204c40e3d7b4","title":"Having the Right, Ethical Focus","url":"https://www.insurancehappyhour.com/12","content_text":"We need to remember as an industry who we're serving. It's the clients. It's the clients who have and want choice. We discuss ethics in the industry and how consumers should be the only group we as an industry serve. That plus, do you find a job to fit your passion? Or, do you find passion in your job?\n\nInsurance's Flawed Business Model\nWhat to Eat in the Texas Suburbs\nThat Time The Atlantic Published Some Complete Hooey About Dining in Texas Suburbs","content_html":"\u003cp\u003eWe need to remember as an industry who we're serving. It's the clients. It's the clients who have and want choice. We discuss ethics in the industry and how consumers should be the only group we as an industry serve. That plus, do you find a job to fit your passion? Or, do you find passion in your job?\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"http://insurancethoughtleadership.com/insurances-flawed-business-model/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurance's Flawed Business Model\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://www.theatlantic.com/health/archive/2018/06/what-to-eat-in-the-texas-suburbs/562559/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWhat to Eat in the Texas Suburbs\u003c/a\u003e\u003cbr\u003e\n\u003ca href=\"https://candysdirt.com/2018/06/13/that-time-the-atlantic-published-some-complete-hooey-about-dining-in-texas-suburbs/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eThat Time The Atlantic Published Some Complete Hooey About Dining in Texas Suburbs\u003c/a\u003e\u003c/p\u003e","summary":"We need to remember as an industry who we're serving. It's the clients. It's the clients who have and want choice.","date_published":"2018-06-15T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/f6e8d463-95a1-4596-b4a6-204c40e3d7b4.mp3","mime_type":"audio/mp3","size_in_bytes":24250282,"duration_in_seconds":2631}]},{"id":"71cfd8ec-c7ac-412f-bca5-4931d62c9c5a","title":"Getting Our Groove Back","url":"https://www.insurancehappyhour.com/11","content_text":"In this week's episode, Becky and Laird discuss ITC's major equity investment from the private equity firm Accel-KKR and what has us excited about ITC's future. We also discuss the industry's opportunity for change.\n\nITC Receives Majority Equity Investment from Accel-KKR","content_html":"\u003cp\u003eIn this week's episode, Becky and Laird discuss ITC's major equity investment from the private equity firm Accel-KKR and what has us excited about ITC's future. We also discuss the industry's opportunity for change.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.getitc.com/release/2018/04/04/itc-receives-majority-equity-investment-from-accel-kkr#.WxqaU4onaHs\" target=\"_blank\" rel=\"nofollow noopener\"\u003eITC Receives Majority Equity Investment from Accel-KKR\u003c/a\u003e\u003c/p\u003e","summary":"We're back! Becky and Laird talk about ITC's big news from the last few months.","date_published":"2018-06-08T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/71cfd8ec-c7ac-412f-bca5-4931d62c9c5a.mp3","mime_type":"audio/mp3","size_in_bytes":22626222,"duration_in_seconds":2428}]},{"id":"c164f412-d13e-46ba-8729-1f607d2b4666","title":"Is Insurance Ready for Virtual Reality? Is the World?","url":"https://www.insurancehappyhour.com/10","content_text":"With the release of Ready Player One upcoming, Justin and Laird talk about how virtual reality could impact the insurance industry. If at all. Follow down the rabbit hole as we take a multi-generational view of technology now and into the future. \n\nReady Player One Trailer\n\nA Perfect Circle - DisillusionedSpecial Guest: Justin Costa.","content_html":"\u003cp\u003eWith the release of Ready Player One upcoming, Justin and Laird talk about how virtual reality could impact the insurance industry. If at all. Follow down the rabbit hole as we take a multi-generational view of technology now and into the future. \u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.youtube.com/watch?v=cSp1dM2Vj48\" target=\"_blank\" rel=\"nofollow noopener\"\u003eReady Player One Trailer\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.youtube.com/watch?v=BIsH686xWl0\" target=\"_blank\" rel=\"nofollow noopener\"\u003eA Perfect Circle - Disillusioned\u003c/a\u003e\u003c/p\u003e\u003cp\u003eSpecial Guest: Justin Costa.\u003c/p\u003e","summary":"With the release of Ready Player One upcoming, Justin and Laird talk about how virtual reality could impact the insurance industry. ","date_published":"2018-03-23T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/c164f412-d13e-46ba-8729-1f607d2b4666.mp3","mime_type":"audio/mp3","size_in_bytes":21482229,"duration_in_seconds":2285}]},{"id":"942c57e7-4b2d-46bd-9f12-49381b6aa719","title":"Did Beyoncé Give Lemonade the Business?","url":"https://www.insurancehappyhour.com/9","content_text":"","content_html":"","summary":"Did one of the top music stars in world \"disrupt\" Lemonade's search engine rankings? ","date_published":"2018-03-16T15:00:00.000-05:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/942c57e7-4b2d-46bd-9f12-49381b6aa719.mp3","mime_type":"audio/mp3","size_in_bytes":17743870,"duration_in_seconds":1817}]},{"id":"8f6d4e3f-87e5-4478-b941-7302318a198c","title":"Joining the Insurance Industry as a Millennial","url":"https://www.insurancehappyhour.com/8","content_text":"How does a millennial even get a start in the insurance industry? Join Laird and guest host Heather Cherry as they discuss how one millennial got their start in insurance, email marketing, office pet peeves, and ASMR. Special Guest: Heather Cherry.","content_html":"\u003cp\u003eHow does a millennial even get a start in the insurance industry? Join Laird and guest host Heather Cherry as they discuss how one millennial got their start in insurance, \u003ca href=\"https://www.getitc.com/products/automated-agency-marketing/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eemail marketing\u003c/a\u003e, office pet peeves, and \u003ca href=\"https://en.wikipedia.org/wiki/Autonomous_sensory_meridian_response\" target=\"_blank\" rel=\"nofollow noopener\"\u003eASMR\u003c/a\u003e. \u003c/p\u003e\u003cp\u003eSpecial Guest: Heather Cherry.\u003c/p\u003e","summary":"With all the talk of how millennials are critical part of the insurance industry, sit down with Heather Cherry and Laird as they explore the industry through a fresh set of eyes.","date_published":"2018-03-09T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/8f6d4e3f-87e5-4478-b941-7302318a198c.mp3","mime_type":"audio/mp3","size_in_bytes":17770198,"duration_in_seconds":1821}]},{"id":"2e6ded19-b7ff-42e1-b151-50e8df8af1e4","title":"Why We Started a Podcast","url":"https://www.insurancehappyhour.com/7","content_text":"\"People don't buy gadgets. People buy beliefs.\" We discuss this Elon Musk quote and dive deeper into why we started the Insurance Happy Hour podcast.\nWe buy belief in our own human potential\ngapingvoid\nSome of the gapingvoid prints in the ITC office:\n\n\n \n","content_html":"\u003cp\u003e\"People don't buy gadgets. People buy beliefs.\" We discuss this Elon Musk quote and dive deeper into why we started the Insurance Happy Hour podcast.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\n\u003ca href=\"https://mailchi.mp/gapingvoid/people-buy-beliefs?e=0a25c9a927\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWe buy belief in our own human potential\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e\n\u003ca href=\"https://www.gapingvoid.com/\" target=\"_blank\" rel=\"nofollow noopener\"\u003egapingvoid\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e\nSome of the gapingvoid prints in the ITC office:\u003cbr\u003e\u003cbr\u003e\n\u003cimg src=\"https://www.getitc.com/emailmarketing/customercommunications/images/gapingvoid1.jpg\" alt=\"life is too short not to do something that matters\"\u003e\u003cbr\u003e\u003cbr\u003e\n\u003cimg src=\"https://www.getitc.com/emailmarketing/customercommunications/images/gapingvoid2.jpg\" alt=\"Sometimes it's about becoming the person you were born to be\" title=\"Sometimes it's about becoming the person you were born to be\"\u003e\u003cbr\u003e\u003cbr\u003e\n\u003cimg src=\"https://www.getitc.com/emailmarketing/customercommunications/images/gapingvoid3.jpg,\" alt=\"the tech, the passion\" title=\"the tech, the passion\"\u003e \u003cbr\u003e\u003cbr\u003e\n\u003cimg src=\"https://www.getitc.com/emailmarketing/customercommunications/images/gapingvoid6.jpg\" alt=\"everything is marketing\" title=\"everything is marketing\"\u003e\u003c/p\u003e","summary":"","date_published":"2018-03-02T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/2e6ded19-b7ff-42e1-b151-50e8df8af1e4.mp3","mime_type":"audio/mpeg","size_in_bytes":18897846,"duration_in_seconds":1962}]},{"id":"e7a8f7e9-a068-4169-9e69-9ec75c798b41","title":"Open Access to Data is Critical","url":"https://www.insurancehappyhour.com/6","content_text":"What's going to happen with agents in 2018? We discuss five predictions for agents this year and whether we agree or not. \n2018: 5 Predictions for Agents","content_html":"\u003cp\u003eWhat's going to happen with agents in 2018? We discuss five predictions for agents this year and whether we agree or not. \u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\n\u003ca href=\"http://insurancethoughtleadership.com/2018-5-predictions-for-agents/\" target=\"_blank\" rel=\"nofollow noopener\"\u003e2018: 5 Predictions for Agents\u003c/a\u003e\u003c/p\u003e","summary":"What's going to happen with agents in 2018? We discuss five predictions for agents this year and whether we agree or not.","date_published":"2018-02-23T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/e7a8f7e9-a068-4169-9e69-9ec75c798b41.mp3","mime_type":"audio/mpeg","size_in_bytes":17818115,"duration_in_seconds":1827}]},{"id":"24340ca3-9fd8-41de-9b33-3c8d5225f9a3","title":"Working in the Insurance Industry","url":"https://www.insurancehappyhour.com/5","content_text":"Considering that the average age of an insurance agent is 59 and that only 4% of millennials see the insurance industry as a career option, we have work to do to promote the benefits of working in the insurance industry.\n\nDrunk driving suspect on Bay Bridge says Tesla was on auto-pilot\nFebruary is insurance careers month\n2018 NU/PIA Independent Agent Study results","content_html":"\u003cp\u003eConsidering that the average age of an insurance agent is 59 and that only 4% of millennials see the insurance industry as a career option, we have work to do to promote the benefits of working in the insurance industry.\u003cbr\u003e\n\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\n\u003ca href=\"http://abc7news.com/chp-drunk-driving-suspect-on-bay-bridge-says-tesla-was-on-auto-pilot/2969860/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eDrunk driving suspect on Bay Bridge says Tesla was on auto-pilot\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e\n\u003ca href=\"http://www.propertycasualty360.com/2018/02/08/february-is-insurance-careers-month?t=personal-lines-business?ref=channel-news\" target=\"_blank\" rel=\"nofollow noopener\"\u003eFebruary is insurance careers month\u003c/a\u003e\u003cbr\u003e\u003cbr\u003e\n\u003ca href=\"http://www.propertycasualty360.com/2018/02/01/what-do-agents-say-2018-nu-pia-independent-agent-s?t=agency-technology\u0026amp;slreturn=1518552927\u0026amp;page_all=1\" target=\"_blank\" rel=\"nofollow noopener\"\u003e2018 NU/PIA Independent Agent Study results\u003c/a\u003e\u003c/p\u003e","summary":"Considering that the average age of an insurance agent is 59 and that only 4% of millennials see the insurance industry as a career option, we have work to do to promote the benefits of working in the insurance industry.","date_published":"2018-02-16T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/24340ca3-9fd8-41de-9b33-3c8d5225f9a3.mp3","mime_type":"audio/mpeg","size_in_bytes":18290402,"duration_in_seconds":1886}]},{"id":"ef473aac-b48b-42c4-adbc-f58346533fed","title":"Trusting Autonomous Cars","url":"https://www.insurancehappyhour.com/4","content_text":"Would you trust an autonomous car? In this episode we talk about autonomous cars and Laird's \"research\" project.\n\nBig Brother on wheels: Why your car company may know more about you than your spouse - https://www.washingtonpost.com/news/innovations/wp/2018/01/15/big-brother-on-wheels-why-your-car-company-may-know-more-about-you-than-your-spouse","content_html":"\u003cp\u003eWould you trust an autonomous car? In this episode we talk about autonomous cars and Laird's \"research\" project.\u003cbr\u003e\n\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\nBig Brother on wheels: Why your car company may know more about you than your spouse - \u003ca href=\"https://www.washingtonpost.com/news/innovations/wp/2018/01/15/big-brother-on-wheels-why-your-car-company-may-know-more-about-you-than-your-spouse\" target=\"_blank\" rel=\"nofollow noopener\"\u003ehttps://www.washingtonpost.com/news/innovations/wp/2018/01/15/big-brother-on-wheels-why-your-car-company-may-know-more-about-you-than-your-spouse\u003c/a\u003e\u003c/p\u003e","summary":"Would you trust an autonomous car? In this episode we talk about autonomous cars and Laird's \"research\" project.","date_published":"2018-02-09T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/ef473aac-b48b-42c4-adbc-f58346533fed.mp3","mime_type":"audio/mp3","size_in_bytes":13290126,"duration_in_seconds":1261}]},{"id":"9693d01b-1952-4ea6-8037-fd5dfe9b24d6","title":"Insurance is About Data","url":"https://www.insurancehappyhour.com/3","content_text":"In this episode, we talk about insurance carriers, data, and how they can use it better. Plus, find out what visionary Laird admires most and how Becky became an independent insurance agent customer.\n\nBot playing Mario Bros \n\nWhy AI Will Eat Insurance and How\n\nClearsurance names top auto, home and renters insurance carriers for 2018","content_html":"\u003cp\u003eIn this episode, we talk about insurance carriers, data, and how they can use it better. Plus, find out what visionary Laird admires most and how Becky became an independent insurance agent customer.\u003cbr\u003e\n\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\n\u003ca href=\"https://www.youtube.com/watch?v=qv6UVOQ0F44\" target=\"_blank\" rel=\"nofollow noopener\"\u003eBot playing Mario Bros\u003c/a\u003e \u003cbr\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003ca href=\"http://insurancethoughtleadership.com/why-ai-will-eat-insurance-and-how/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWhy AI Will Eat Insurance and How\u003c/a\u003e\u003cbr\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003ca href=\"https://www.clearsurance.com/blog/clearsurance-names-top-auto-home-and-renters-insurance-carriers-for-2018\" target=\"_blank\" rel=\"nofollow noopener\"\u003eClearsurance names top auto, home and renters insurance carriers for 2018\u003c/a\u003e\u003c/p\u003e","summary":"In this episode, we talk about insurance carriers, data, and how they can use it better. Plus, find out what visionary Laird admires most and how Becky became an independent insurance agent customer.","date_published":"2018-02-02T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/9693d01b-1952-4ea6-8037-fd5dfe9b24d6.mp3","mime_type":"audio/mp3","size_in_bytes":18450213,"duration_in_seconds":1906}]},{"id":"95b90eb7-d1d4-45fc-9db9-9c3b69e69299","title":"Crushing It Is Relative","url":"https://www.insurancehappyhour.com/2","content_text":"What were the insuretech companies doing in 2017? Laird talks about independent insurance agents and the insuretech movement. Plus, what agents shouldn't see as a lifeboat from rising insuretech competition and what Becky is excited about for 2018.\n\n\nWendy's slams McDonald's over failed Black Friday tweet\n\nWendy's 1984 commercial \"Where's the Beef?\"\n\nInsurtech: Where's the Beef?","content_html":"\u003cp\u003eWhat were the insuretech companies doing in 2017? Laird talks about independent insurance agents and the insuretech movement. Plus, what agents shouldn't see as a lifeboat from rising insuretech competition and what Becky is excited about for 2018.\u003c/p\u003e\n\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\n\u003ca href=\"https://www.today.com/food/wendy-s-slams-mcdonald-s-over-failed-black-friday-tweet-t119262\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWendy's slams McDonald's over failed Black Friday tweet\u003c/a\u003e\u003cbr\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003ca href=\"https://www.youtube.com/watch?v=U80ebi4AKgs\" target=\"_blank\" rel=\"nofollow noopener\"\u003eWendy's 1984 commercial \"Where's the Beef?\"\u003c/a\u003e\u003cbr\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003ca href=\"http://insurancethoughtleadership.com/insurtech-wheres-the-beef/\" target=\"_blank\" rel=\"nofollow noopener\"\u003eInsurtech: Where's the Beef?\u003c/a\u003e\u003c/p\u003e","summary":"Laird and Becky talk about the insuretech movement and independent insurance agents.","date_published":"2018-01-26T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/95b90eb7-d1d4-45fc-9db9-9c3b69e69299.mp3","mime_type":"audio/mp3","size_in_bytes":17622214,"duration_in_seconds":1802}]},{"id":"bd0985c4-7377-4a03-a9fd-d19908555419","title":"Five Auto Insurance Trends to Watch in 2018","url":"https://www.insurancehappyhour.com/1","content_text":"In the pilot episode of Insurance Happy Hour, we talk about five trends to watch in auto insurance this year. Plus, what Laird doesn’t want his auto insurance company to know and what trend Becky thinks will have the biggest impact on auto insurance.\n\nTelematics CEO: 5 Trends to Watch in 2018 in Auto Insurance","content_html":"\u003cp\u003eIn the pilot episode of Insurance Happy Hour, we talk about five trends to watch in auto insurance this year. Plus, what Laird doesn’t want his auto insurance company to know and what trend Becky thinks will have the biggest impact on auto insurance.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"https://www.insurancejournal.com/news/national/2018/01/05/475870.htm\" target=\"_blank\" rel=\"nofollow noopener\"\u003eTelematics CEO: 5 Trends to Watch in 2018 in Auto Insurance\u003c/a\u003e\u003c/p\u003e","summary":"In the pilot episode of Insurance Happy Hour, we talk about five trends to watch in auto insurance this year. Plus, what Laird doesn’t want his auto insurance company to know and what trend Becky thinks will have the biggest impact on auto insurance.\r\n\r\nStory from the episode - https://www.insurancejournal.com/news/national/2018/01/05/475870.htm","date_published":"2018-01-19T15:00:00.000-06:00","attachments":[{"url":"https://aphid.fireside.fm/d/1437767933/0f0f65a2-827f-4193-820b-553656f98331/bd0985c4-7377-4a03-a9fd-d19908555419.mp3","mime_type":"audio/mp3","size_in_bytes":17578686,"duration_in_seconds":1797}]}]}