Insurance Happy Hour

It's happy hour, and we're talking insurance.

About the show

Change in the insurance industry is speeding up. Consumers are also changing. Let's talk about industry news and trends, technology and marketing. Hosts: Becky Schroeder and Laird Rixford

Episodes

  • The Great Cornholio + Alice Cooper

    May 24th, 2019  |  Season 2  |  49 mins 59 secs
    customer experience, insuretech

    In the season 2 finale, Laird and Becky talk with repeat guest Justin Costa and new Insurance Happy Hour guest Paul Harrison. Topics include promotional items, insuretech, an actual insurance customer experience, and our favorite episodes from season 2.

  • They're Called Mutuals

    May 17th, 2019  |  Season 2  |  41 mins 51 secs
    digital, millennials

    In part 2 of Cake & Arrow/Coverager's report on Millennials and modern insurance, Becky and Laird discuss the report's ideas of how the industry could change to appeal more to millennials and whether that's a good idea. Plus, Laird shares a story about encountering a Insurance Happy Hour listener.

  • Price Matters

    May 10th, 2019  |  Season 2  |  43 mins 54 secs
    convenience, millennials

    We live in a convenience economy led mostly by the convenience generation, Millennials. Though convenience in our daily lives is valued by more than just Millennials. Becky and Laird revisit this topic inspired by Laird's recent travels and a new report by Cake & Arrow. Plus, our MLB nicknames.

  • Tesla is Looking to Steal Insurance Carrier's Fritos

    May 3rd, 2019  |  Season 2  |  39 mins 42 secs

    Becky and Laird talk about Tesla's newest foray into the realm of auto insurance through the use of quite arguably the largest single dataset of usage based metrics out there. We also get the munchies.

  • The Blue Ocean

    April 26th, 2019  |  Season 2  |  37 mins 8 secs

    GEICO spent $1.5 billion on advertising in 2018 (a more than 400% increase from their 2004 spend). Yet, their number of new policies sold has stayed about the same. Becky and Laird talk about the cost of acquiring new customers and how convenience is an important part of that. Plus, a new drinking game.

  • Ninjas and Chips. Just a Regular Friday Happy Hour.

    April 19th, 2019  |  Season 2  |  28 mins 26 secs

    Laird and Becky discuss a new millennial-focused insurance brand. Plus, a ranking of the Frito-Lays variety chip pack.

  • What is the Answer to the Ultimate Podcast?

    April 12th, 2019  |  Season 2  |  32 mins 15 secs

    AM Best announced that they are going to include a formal innovation assessment in their rating procedure for insurance companies. Becky and Laird discuss this news and how innovation is important from all corners of the industry, not just carriers. Plus, what is the answer to the ultimate question?

  • There's an App for That (With Special Guest Matt Aaron)

    April 5th, 2019  |  Season 2  |  30 mins 41 secs
    insurance agent app

    In our second episode from #Elevate19, Matt Aaron from Insurance Agent Mobile App joins Laird and Becky to talk about his history, his product, and his views on interconnectivity in the industry. Plus, Becky gets called out for a comment made in a previous episode.

  • Fly Us to the Convention (On the Road at #Elevate19)

    March 29th, 2019  |  Season 2  |  31 mins 8 secs

    Inspired by #Elevate19, Becky and Laird talk about the state of conventions and trade shows in the industry and what makes a good convention. Plus, a story from Bourbon Street.

  • You Listened, Here's Feedback

    March 22nd, 2019  |  Season 2  |  38 mins 10 secs
    listener feedback

    Becky and Laird discuss some listener feedback.

  • Signals from a Brass Monkey, AKA Catchy Title Goes Here

    March 15th, 2019  |  Season 2  |  35 mins 3 secs

    Becky and Laird dig into the content bin to discuss Lemonade's latest transparency report, news jacking and the best time to record a podcast. There also might be a duet.

  • This is the End, But We Feel Fine

    March 8th, 2019  |  Season 2  |  40 mins 12 secs

    It's the end of cars as we know it! Or, is it? Becky and Laird talk about the decline of car manufacturing and ownership. Plus, how reading the fine print of an insurance policy paid off.

  • Is the Next Generation of Insurance a Peeping Tom?

    March 1st, 2019  |  Season 2  |  35 mins 56 secs

    Insurers are increasingly using non-traditional sources such as social media to learn more about consumers in an attempt suss out high-risk behavior. Join Becky and Laird as they talk about the risks of using this type of data and how it impacts the privacy of today’s insureds.

  • The Lost Files: #MeToo and Insurance

    February 15th, 2019  |  Season 2  |  47 mins 56 secs
    #metoo, the lost files, women in insurance

    Though it has not been as publicly discussed as it has in other industries, the insurance industry has its share of #MeToo moments and stories.

  • You Know... Technology Really Can Make a Difference

    February 8th, 2019  |  Season 2  |  40 mins 26 secs

    The M&A activity of the IA channel hit a record high in 2018. We discuss these transactions and what that means for the industry. Plus, Laird talks about his tic he discovered thanks to the podcast, and we share a little behind the scenes insight at the videos we do for our day jobs.

  • Whats so super about bowling? (and other misleading titles)

    February 1st, 2019  |  Season 2  |  33 mins 10 secs
    nfl, super bowl

    Today we talk about this weekend's "big game"® ™ ℠ and how professional sports such as the football, hockey and soccer might be dying pastimes due to the increased liability created by today's faster, stronger athletes (and their litigious lawyers).