Insurance Happy Hour

Like Everything Else in Life, Becky's is Better Than Laird's

July 31st, 2020  |  Season 3  |  46 mins 40 secs

Elon Musk is recruiting actuaries to be part of his "revolutionary" insurance company. Will Tesla actually revolutionize insurance? Plus, it was Becky's birthday this week and Laird gives a behind-the-scenes look at how his brain works.

Chitty Chat

July 24th, 2020  |  45 mins 10 secs

How are you doing in the midst of this pandemic? Becky and Laird share what they've been struggling with and what is helping them during this global crisis.

It Starts With an Earthquake

July 17th, 2020  |  Season 3  |  39 mins 56 secs

Is it the end of auto insurance as we know it? Becky and Laird discuss the findings in yet another report about the end of auto insurance. Plus, more lessons from Professor Rixford... this week's topic: economics.

Getting What You Pay For w/ This Episode

July 10th, 2020  |  Season 3  |  44 mins 1 sec

It's happening! Walmart started an insurance agency. But. Is the sky really falling? Becky and Laird talk about Walmart's plans to sell Medicare insurance and the industry's fear of big companies like Walmart or Amazon entering the industry. Plus, more about Allstate and a history lesson in comparative rating from Professor Rixford.

Agents: Time to Bring Your Own Mayhem

June 26th, 2020  |  Season 3  |  39 mins 49 secs

Allstate is introducing a 7% discount on rates on policies bound online or over the phone instead of through an agent. Yeah. We were shocked too.

Are You Virtually Satisfied With Your Buying Experience?

June 19th, 2020  |  Season 3  |  35 mins 27 secs

J.D. Power released a study on auto insurance satisfaction that showed websites have surpassed agents in terms of customer satisfaction and loyalty Plus, Laird sounds off on virtual trade shows and #technicaldifficulties.

The Unicorn Formerly Known as Lemonade

June 12th, 2020  |  Season 3  |  38 mins 35 secs

In news that surprised no one, Lemonade's going public. Let's talk about it.

Everybody's Looking for #InsuranceHappyHour

June 5th, 2020  |  Season 3  |  35 mins 23 secs

The pandemic happened. Things have been busy. We've missed Insurance Happy Hour. Becky and Laird are back and talking about COVID-19, insurance agency quoting activity during the pandemic, and the insurance carrier response.

Is it time to ACT? (Or is it just Ron Berg?)

February 21st, 2020  |  Season 3  |  43 mins 46 secs

agents council for technology, customer experience

Would you use a free resource that was focused on providing information and value to help you improve your agency? Listen to hear more about one of the most under-used resources in the insurance industry.

Friday Grab Bag

February 7th, 2020  |  Season 3  |  25 mins 35 secs

What are we talking about in this episode? You have to listen to find out.

The Insurance Diet

January 31st, 2020  |  Season 3  |  39 mins 33 secs

Is buying insurance like dieting? Becky and Laird discuss this comparison and how the industry can help make the process not as painful. Plus, Laird held a snake!

Insurance: Your Next Big Travel Destination

January 24th, 2020  |  Season 3  |  32 mins 20 secs

insurance agents, travel agents

Becky and Laird discuss how quite a few travel agents are thriving amid massive disruption to their industry and how insurance should follow in their footsteps.

When the Machines Come For Your Insurance

January 3rd, 2020  |  Season 3  |  41 mins 23 secs

artificial intelligence

Can artificial intelligence (AI) take the groupings used to price risk and further segment them, thereby eliminating any bias that exists? Becky and Laird discuss this potential use case of AI, what AI actually is, and ethics in technology. Plus, who is the podcast actually for?

The Captivated Independent Insurance Agent

December 27th, 2019  |  Season 3  |  39 mins 1 sec

agency management system

Why are independent agents trying to be captive agents?

Potato, Potahto

December 13th, 2019  |  Season 3  |  30 mins 32 secs

Building brand loyalty starts with brand-driven marketing, not price-driven marketing. It is not only the insurance industry that has seen consumers being price-focused as a result of advertising that focuses on price. Several retail brands have recently announced plans to shift back to this type of marketing to drive long-term success. Plus, does work slow down in December for you? And, our favorite Christmas movies.

MEOW

December 6th, 2019  |  Season 3  |  33 mins 13 secs

The connectivity between agents and insurers is critical to serving consumers. In this episode, Becky and Laird talk about IVANS' recent findings in their annual report on the agency-insurer connectivity. Plus, we talk about the end of the decade and whether the Better Business Bureau means as much as it used to.