December 21st, 2018 | Season 2 | 43 mins 58 secs
customer experience, holiday shopping, insurance, online shopping, toys r us
We discuss a study of the insurance shopping experience and how the industry can and should provide a better experience to consumers. Plus, we talk Toys "R" Us and holiday shopping.
December 7th, 2018 | Season 2 | 46 mins 56 secs
applied systems, assurance systems, google, insurance, insuretech, itc
Welcome to season 2 of Insurance Happy Hour! In the first episode of our second season, Becky and Laird talk about some of the big industry news from the last couple months. Plus, what we've been up to the last couple months.
August 31st, 2018 | Season 1 | 54 mins 37 secs
Millennials will eclipse the baby boomers as the largest living generation. The insurance industry needs to start changing to meet the needs of this group. In this second part, we discuss the key findings of the white paper from Cake & Arrow on values and priorities of millennials.
August 24th, 2018 | Season 1 | 40 mins 24 secs
Millennials will eclipse the baby boomers as the largest living generation. The insurance industry needs to start changing to meet the needs of this group. In the first episode of two about millennials and insurance, we discuss millennial myths and how the industry communicates with the generation.
August 3rd, 2018 | Season 1 | 39 mins 24 secs
Sixty-two percent of agencies are concerned or very concerned about cybersecurity. In this episode, we talk about the cybersecurity portion of the Insurance Digital Transformation survey. Plus, we discuss the top insurance brands according to YouGov's rankings, and Laird has a bone to pick with Becky.
July 13th, 2018 | Season 1 | 41 mins 8 secs
insurance, insurance technology, technology
According to a recent survey, 95 percent of agents see technology as important or very important to their success. In this episode, we unpack some of the findings of the Insurance Digital Transformation survey. Plus, we talk more about 'find your passion' as career advice.
June 29th, 2018 | Season 1 | 42 mins 19 secs
insurance, insurance agencies, marketing
We were on the road this week and recorded at Agency Nation/TrustedChoice.com's conference Elevate. Also, we discuss how marketing is an investment and what to do instead of cutting marketing when money gets tight.
June 15th, 2018 | Season 1 | 43 mins 51 secs
ethics, insurance, insurance agencies, insurance carriers, insuretech
We need to remember as an industry who we're serving. It's the clients. It's the clients who have and want choice.
March 2nd, 2018 | Season 1 | 32 mins 42 secs
insurance, insurance podcasts
February 23rd, 2018 | Season 1 | 30 mins 27 secs
2018 predictions, independent insurance agents, insurance
What's going to happen with agents in 2018? We discuss five predictions for agents this year and whether we agree or not.