Insurance Happy Hour

The Rabbit Hole

September 20th, 2019  |  Season 3  |  37 mins 16 secs

This week it's a classic rabbit hole conversation. Becky and Laird start off discussing how breweries and whiskey distillers are telling their stories, then pivot into the stories that insurance can tell and where/how those stories can be told. Plus, Laird has a new nickname.

Our Biggest Data Problem

September 13th, 2019  |  Season 3  |  35 mins 30 secs

data ownership

This industry has a data sharing problem. In this episode, Becky and Laird continue their discussion on data from a previous episode. Who owns the data and why it's so important to share data while also improving security.

The Next Dam Episode

September 6th, 2019  |  Season 3  |  38 mins 10 secs

The insuretechs that are going direct to consumer with their products are playing a pricing game. Becky and Laird talk about this strategy and the recent performance of a few notable insuretechs. Plus, a little self-promotion and Laird's favorite airplane.

Data, Data Everywhere

August 30th, 2019  |  Season 3  |  43 mins 13 secs

data ownership, insurance agency software, insurance happy hour

Who owns the data in a comparative rater, agency management system, or any other insurance agency software? Hint: it's not the vendor. Becky and Laird talk about data ownership in the industry and how we need to get better as a whole. Plus, we talk about a couple news items from this week. And, Laird geeks out over his favorite band.

Back in the Saddle Again

August 23rd, 2019  |  Season 3  |  31 mins 32 secs

data analytics, law of diminishing intent, leads, windhaven

What happens when a carrier helps drive leads for their agents? Becky and Laird talk about Windhaven's recent announcement about their challenge to their agents to quickly respond to leads. Also, we catch up on what we've been doing over the summer break.

What season is this? It's Season Three!

August 16th, 2019  |  Season 3  |  1 min 29 secs

Get ready for season three of Insurance Happy Hour, the first episode starts next week!

The Great Cornholio + Alice Cooper

May 24th, 2019  |  Season 2  |  49 mins 59 secs

customer experience, insuretech

In the season 2 finale, Laird and Becky talk with repeat guest Justin Costa and new Insurance Happy Hour guest Paul Harrison. Topics include promotional items, insuretech, an actual insurance customer experience, and our favorite episodes from season 2.

They're Called Mutuals

May 17th, 2019  |  Season 2  |  41 mins 51 secs

digital, millennials

In part 2 of Cake & Arrow/Coverager's report on Millennials and modern insurance, Becky and Laird discuss the report's ideas of how the industry could change to appeal more to millennials and whether that's a good idea. Plus, Laird shares a story about encountering a Insurance Happy Hour listener.

Price Matters

May 10th, 2019  |  Season 2  |  43 mins 54 secs

convenience, millennials

We live in a convenience economy led mostly by the convenience generation, Millennials. Though convenience in our daily lives is valued by more than just Millennials. Becky and Laird revisit this topic inspired by Laird's recent travels and a new report by Cake & Arrow. Plus, our MLB nicknames.

Tesla is Looking to Steal Insurance Carrier's Fritos

May 3rd, 2019  |  Season 2  |  39 mins 42 secs

Becky and Laird talk about Tesla's newest foray into the realm of auto insurance through the use of quite arguably the largest single dataset of usage based metrics out there. We also get the munchies.

The Blue Ocean

April 26th, 2019  |  Season 2  |  37 mins 8 secs

GEICO spent $1.5 billion on advertising in 2018 (a more than 400% increase from their 2004 spend). Yet, their number of new policies sold has stayed about the same. Becky and Laird talk about the cost of acquiring new customers and how convenience is an important part of that. Plus, a new drinking game.

Ninjas and Chips. Just a Regular Friday Happy Hour.

April 19th, 2019  |  Season 2  |  28 mins 26 secs

Laird and Becky discuss a new millennial-focused insurance brand. Plus, a ranking of the Frito-Lays variety chip pack.

What is the Answer to the Ultimate Podcast?

April 12th, 2019  |  Season 2  |  32 mins 15 secs

AM Best announced that they are going to include a formal innovation assessment in their rating procedure for insurance companies. Becky and Laird discuss this news and how innovation is important from all corners of the industry, not just carriers. Plus, what is the answer to the ultimate question?

There's an App for That (With Special Guest Matt Aaron)

April 5th, 2019  |  Season 2  |  30 mins 41 secs

insurance agent app

In our second episode from #Elevate19, Matt Aaron from Insurance Agent Mobile App joins Laird and Becky to talk about his history, his product, and his views on interconnectivity in the industry. Plus, Becky gets called out for a comment made in a previous episode.

Fly Us to the Convention (On the Road at #Elevate19)

March 29th, 2019  |  Season 2  |  31 mins 8 secs

Inspired by #Elevate19, Becky and Laird talk about the state of conventions and trade shows in the industry and what makes a good convention. Plus, a story from Bourbon Street.

You Listened, Here's Feedback

March 22nd, 2019  |  Season 2  |  38 mins 10 secs

listener feedback

Becky and Laird discuss some listener feedback.