Insurance Happy Hour

Everybody's Looking for #InsuranceHappyHour

June 5th, 2020  |  Season 3  |  35 mins 23 secs

The pandemic happened. Things have been busy. We've missed Insurance Happy Hour. Becky and Laird are back and talking about COVID-19, insurance agency quoting activity during the pandemic, and the insurance carrier response.

Is it time to ACT? (Or is it just Ron Berg?)

February 21st, 2020  |  Season 3  |  43 mins 46 secs

agents council for technology, customer experience

Would you use a free resource that was focused on providing information and value to help you improve your agency? Listen to hear more about one of the most under-used resources in the insurance industry.

Friday Grab Bag

February 7th, 2020  |  Season 3  |  25 mins 35 secs

What are we talking about in this episode? You have to listen to find out.

The Insurance Diet

January 31st, 2020  |  Season 3  |  39 mins 33 secs

Is buying insurance like dieting? Becky and Laird discuss this comparison and how the industry can help make the process not as painful. Plus, Laird held a snake!

Insurance: Your Next Big Travel Destination

January 24th, 2020  |  Season 3  |  32 mins 20 secs

insurance agents, travel agents

Becky and Laird discuss how quite a few travel agents are thriving amid massive disruption to their industry and how insurance should follow in their footsteps.

When the Machines Come For Your Insurance

January 3rd, 2020  |  Season 3  |  41 mins 23 secs

artificial intelligence

Can artificial intelligence (AI) take the groupings used to price risk and further segment them, thereby eliminating any bias that exists? Becky and Laird discuss this potential use case of AI, what AI actually is, and ethics in technology. Plus, who is the podcast actually for?

The Captivated Independent Insurance Agent

December 27th, 2019  |  Season 3  |  39 mins 1 sec

agency management system

Why are independent agents trying to be captive agents?

Potato, Potahto

December 13th, 2019  |  Season 3  |  30 mins 32 secs

Building brand loyalty starts with brand-driven marketing, not price-driven marketing. It is not only the insurance industry that has seen consumers being price-focused as a result of advertising that focuses on price. Several retail brands have recently announced plans to shift back to this type of marketing to drive long-term success. Plus, does work slow down in December for you? And, our favorite Christmas movies.

MEOW

December 6th, 2019  |  Season 3  |  33 mins 13 secs

The connectivity between agents and insurers is critical to serving consumers. In this episode, Becky and Laird talk about IVANS' recent findings in their annual report on the agency-insurer connectivity. Plus, we talk about the end of the decade and whether the Better Business Bureau means as much as it used to.

It's Called Profit

November 27th, 2019  |  Season 3  |  36 mins 5 secs

There is a lot of hype around businesses like Blue Apron, Lime, and Uber. But in reality, they're not making money. In this off-topic episode, Becky and Laird talk about the hype in these businesses. Plus, our favorite holiday drinks.

The Blockchain of Oz

November 22nd, 2019  |  Season 3  |  32 mins 23 secs

blockchain, coverwallet, insuretech

After years of being overhyped, people are starting to declare blockchain is dead. Becky and Laird talk about why blockchain is not the answer so many people thought it was. Plus, the recent news that Aon is acquiring CoverWallet, and Becky gets onto Laird about something.

GoUS

November 15th, 2019  |  Season 3  |  33 mins 9 secs

Social proof, like ratings and reviews, has more influence on a consumer's confidence in a carrier and the likelihood they would want to get a quote from them. Becky and Laird talk about these findings from a 2018 Clearsurance report. Plus, how the mistakes from the Disney Plus launch won't affect them in the long run and a follow up on a previous episode.

The Dawning of the Age of the Empowered Consumer

November 8th, 2019  |  Season 3  |  34 mins

Forget who owns the customer. It's who owns the customer experience. Becky and Laird discuss this question and the challenges of the four-legged stool in the age of the empowered consumer. Plus, #FreethePink and Becky gets a new LinkedIn skill.

The Commodity Reverberation

November 1st, 2019  |  Season 3  |  34 mins 2 secs

Consumers are no longer as loyal to their auto insurance like they used to be. Laird and Becky discuss what has contributed to this downward trend. Plus, we talk about WeWork and our favorite Halloween treats.

Game on! InsureTech Looking to Remodel Homeowner's Insurance

October 25th, 2019  |  Season 3  |  35 mins 49 secs

Yet again InsureTech is looking to disrupt something else. This time it is property insurance. Becky and Laird break it down as only they can .... poorly and with a drink in hand.

Data Bueller's Day Off

October 4th, 2019  |  Season 3  |  35 mins 6 secs

What happened at InsureTech Connect? Why did we miss a week? We talk about the biggest show in insurance. Plus, more on data. Are agents being data muled? 🐎