The connectivity between agents and insurers is critical to serving consumers. In this episode, Becky and Laird talk about IVANS' recent findings in their annual report on the agency-insurer connectivity. Plus, we talk about the end of the decade and whether the Better Business Bureau means as much as it used to.
Agency-Insurer Connectivity: An IVANS Annual Report
Paula Abdul - Opposites Attract (Official Video)
Why does Texas-based USAA have an ‘F’ rating from the BBB? And why doesn’t the company seem to care?